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For Companies At a Glance
- Tasks: Lead the night team, manage operations, and ensure guest satisfaction during overnight shifts.
- Company: Join LGH Hotels Management, a growing portfolio of 42 hotels across the UK.
- Benefits: Enjoy employee discounts, wellness support, free meals, and a cycle to work scheme.
- Why this job: Make a difference in guest experiences while developing your leadership skills in a dynamic environment.
- Qualifications: Previous hotel experience, strong customer service, leadership skills, and ability to handle emergencies.
- Other info: Located near UWE Bristol, with excellent facilities including a gym and conference centre.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity
Become Our Night Manager and Lead the Way!
Are you a highly skilled and experienced professional ready to oversee our hotel\’s overnight operations? We\’re looking for a dynamic Night Manager to ensure our guests have a safe and comfortable stay.
What You\’ll Do:
Why Join Us?
Be part of a team dedicated to maintaining excellence and ensuring our guests have a seamless experience. If you\’re ready to lead with expertise and make a difference, we want to hear from you!
Benefits
Ideal Candidate
If you are a highly skilled and experienced night manager with a track record of success in a hotel environment, we would love to hear from you.
Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.
The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Night Manager employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the specific operations of the hotel you're applying to. Understanding their unique services and guest expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share examples of how you've successfully managed teams, especially during challenging situations, as this is crucial for a Night Manager.
✨Tip Number 3
Showcase your problem-solving skills by preparing scenarios where you've effectively handled emergencies or guest complaints. This will illustrate your ability to remain calm under pressure.
✨Tip Number 4
Network with current or former employees of the hotel. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in night operations. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Night Manager role. Mention specific examples of how you've handled guest issues or emergencies in the past to illustrate your problem-solving skills.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your customer service experience. Provide examples of how you've gone above and beyond to ensure guest satisfaction, as this is crucial for the Night Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in a managerial role.
How to prepare for a job interview at LGH Hotels Management
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you effectively managed teams in high-pressure situations. Share specific examples of how you motivated staff and resolved conflicts.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in hospitality. Prepare to share instances where you went above and beyond for guests. Highlight your ability to handle complaints and ensure guest satisfaction, as this will resonate well with the interviewers.
✨Understand Safety and Security Protocols
Familiarise yourself with safety and security procedures relevant to hotel operations. Be ready to discuss how you would handle emergencies and ensure the safety of both guests and staff during your shift.
✨Prepare for Operational Questions
Expect questions about managing overnight operations, including budgeting and audits. Brush up on your knowledge of hotel management systems and be ready to explain how you would ensure smooth operations during the night shift.
