At a Glance
- Tasks: Join our vibrant team to create memorable experiences for guests in a lively restaurant and bar.
- Company: Be part of LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, health support, and a pension scheme.
- Other info: Perfect for those looking to build their hospitality experience in a dynamic environment.
- Why this job: Bring your personality to work and make a real difference in guest experiences every shift.
- Qualifications: A friendly attitude, attention to detail, and a passion for hospitality are essential.
The predicted salary is between 20000 - 25000 € per year.
The Opportunity
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter. In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.
We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Benefits
- Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality. You’ll be a great fit if you:
- Have a friendly, positive attitude and enjoy engaging with guests.
- Like working in a fast‑paced, lively environment.
- Take pride in presentation, service, and attention to detail.
- Feel confident recommending food and drinks and enhancing the guest experience.
- Enjoy being part of a supportive, energetic team.
Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hotel
The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available.
The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities.
For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Restaurant & Bar Team Member in London employer: LGH Hotels Management
At LGH Hotels Management, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can shine. As a Restaurant & Bar Team Member at the Holiday Inn London - Sutton, you'll enjoy fantastic employee benefits, including generous discounts, a supportive team environment, and opportunities for personal growth within our expanding hotel portfolio. With our central location and commitment to exceptional service, you’ll not only enhance guest experiences but also build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bar Team Member in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by the restaurant and bar to soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Show off your personality! When you meet the team, let your true self shine through. Share stories about your past experiences in hospitality and how you’ve made guests feel special — it’s all about those memorable moments!
✨Tip Number 3
Practice your upselling skills! Think of creative ways to recommend food and drinks that would enhance a guest's experience. This shows you’re not just about taking orders but genuinely care about making their visit unforgettable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, like employee discounts and support programmes that make working with us even better.
We think you need these skills to ace Restaurant & Bar Team Member in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your friendly and positive attitude, so don’t be afraid to inject a bit of your personality into your cover letter.
Tailor Your Application:Make sure to tailor your CV and cover letter to the role. Highlight any experience you have in hospitality or customer service, and mention how you can contribute to creating memorable experiences for our guests.
Be Specific About Your Skills:We love it when applicants are specific about their skills! If you’ve got experience with upselling or maintaining high presentation standards, make sure to mention those. It shows us you understand what great service is all about.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant team.
How to prepare for a job interview at LGH Hotels Management
✨Show Your Personality
In the hospitality industry, being yourself is key! Make sure to let your personality shine during the interview. Share stories that highlight your friendly attitude and how you engage with guests. This will help the interviewer see how you'd fit into their vibrant team.
✨Know the Menu
Familiarise yourself with the restaurant and bar menu before the interview. Being able to confidently recommend food and drinks will impress the interviewer. You could even practice some upselling techniques to show you understand how to enhance the guest experience.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to discuss your previous experiences in a team setting. Highlight how you contribute to a positive atmosphere and support your colleagues, as this is crucial in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
