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For Companies At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
- Other info: Dynamic work environment with opportunities for career growth.
The predicted salary is between 988 - 1219 £ per month.
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We are looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You'll Do:
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us:
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available. The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Receptionist in London employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the services, local attractions, and any special offers. This way, when you chat with potential employers, you can show off your knowledge and passion for hospitality.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a receptionist, like handling guest queries or managing reservations. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Network, network, network! Attend hospitality events or join online forums to connect with industry professionals. You never know who might have a lead on a job or offer some valuable advice!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team and create exceptional guest experiences.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you can bring warmth to our guests. A friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided exceptional guest experiences in the past – we love hearing about your successes!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at LGH Hotels Management!
How to prepare for a job interview at LGH Hotels Management
✨Know the Hotel Inside Out
Before your interview, take some time to research the Holiday Inn London - Sutton. Familiarise yourself with its amenities, location, and nearby attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance guest experiences.
✨Practice Your Communication Skills
As a receptionist, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, simulating guest interactions to showcase your ability to handle queries and requests effectively.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Whether it’s juggling phone calls while checking in guests or handling reservations, demonstrating your multitasking prowess will impress the interviewers.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of being the welcoming face of the hotel.
