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- Tasks: Keep our leisure club clean and welcoming while assisting members with equipment and memberships.
- Company: Join LGH Hotels Management, a leading name in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Why this job: Be part of a supportive team, grow your skills, and make a positive impact on members' experiences.
- Qualifications: Previous leisure club experience, strong communication skills, and a passion for health and fitness required.
- Other info: Located in Sutton, close to transport links and local attractions.
The predicted salary is between 20000 - 28000 £ per year.
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Are you a friendly and enthusiastic individual with a passion for creating a welcoming environment? We\’re looking for a dedicated Leisure Club Attendant to join our team and ensure our leisure club is a clean, safe, and enjoyable place for our members.
What You\’ll Be Doing:
- Sparkling Clean: Ensure that the leisure club facilities are always clean and well-maintained, creating a pristine environment for our members.
- Set Up for Success: Set up and clear away equipment for fitness classes and other activities, ensuring everything runs smoothly.
- Member Assistance: Help members with equipment, ensuring they use it correctly and safely, and provide excellent customer service to meet their needs.
- Membership Magic: Assist with the sale of memberships and services to prospective members, helping them join our community.
- Safety First: Adhere to health and safety guidelines, ensuring the well-being of members at all times.
- Report and Resolve: Report any faults or issues with equipment or facilities to the Leisure Club Manager, ensuring prompt resolution.
- Team Support: Assist with the opening and closing of the leisure club as required, maintaining accurate records and completing necessary paperwork.
Why You\’ll Love This Role:
- Be a Key Player: Your hard work and dedication will create a safe and welcoming environment for our members.
- Join a Great Team: Work alongside a supportive and passionate team.
- Grow Your Skills: Opportunities for personal and professional development in a dynamic environment.
- Make an Impact: Your efforts will help create a clean and enjoyable leisure club, contributing to unforgettable experiences for our members.
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience working in a leisure club or similar environment.
- Excellent communication and interpersonal skills.
- A good understanding of health and safety guidelines and procedures.
- The ability to work well as part of a team.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- A passion for health and fitness.
If you are a friendly and enthusiastic individual with a passion for health and fitness, we would love to hear from you
Hotel
The Holiday Inn London – Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available.
The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities.
For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Leisure Club Team Member employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Team Member
✨Tip Number 1
Familiarise yourself with the specific health and safety guidelines relevant to leisure clubs. This knowledge will not only help you during the interview but also demonstrate your commitment to creating a safe environment for members.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted previous customers or clients. This will highlight your ability to create a welcoming atmosphere, which is crucial for this role.
✨Tip Number 3
Research the leisure club's current offerings and any recent changes or improvements. Being knowledgeable about their services will allow you to engage in meaningful conversations during your interview.
✨Tip Number 4
Network with current or former employees of the leisure club if possible. They can provide insights into the team culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Leisure Club Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure clubs or similar environments. Emphasise your communication skills and any previous roles that involved customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and fitness. Mention specific examples of how you've created a welcoming environment in past roles and your understanding of health and safety guidelines.
Show Enthusiasm: In your application, express your enthusiasm for the role and the company. Highlight why you want to work at the Holiday Inn London - Sutton and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LGH Hotels Management
✨Show Your Enthusiasm
Make sure to express your passion for creating a welcoming environment. Share examples of how you've contributed to a positive atmosphere in previous roles, as this aligns perfectly with what the company is looking for.
✨Demonstrate Your Knowledge of Health and Safety
Familiarise yourself with health and safety guidelines relevant to leisure clubs. Be prepared to discuss how you would ensure member safety and maintain cleanliness in the facilities during the interview.
✨Highlight Teamwork Skills
Since the role involves working closely with a team, be ready to share experiences where you successfully collaborated with others. Emphasise your ability to adapt and support your colleagues, especially during busy times.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the leisure club's culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
