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- Tasks: Join our team to clean and maintain guest rooms, ensuring a welcoming environment.
- Company: LGH Hotels Management operates 42 hotels across the UK, including Best Western and Crowne Plaza.
- Benefits: Enjoy flexible hours, employee discounts, free meals, and wellness support.
- Why this job: Make a difference in guests' experiences while growing in a supportive environment.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service required.
- Other info: Located near Derby with easy access to the Peak District and local attractions.
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Looking for a fully flexible Housekeeping team member
Has to be available for weekend work as well as weekday as we are a very busy 7 day a week operation.
Approximately 25 to 27 hour per week
8 til approx 1pm monday to friday
10 til approx 3pm saturday and sunday
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
- Is a team player who is reliable, punctual, and able to work collaboratively with others
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
- Has a positive attitude and a willingness to learn and develop new skills
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.
With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.
The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Team Member employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and expectations of the hotel industry. Understanding what makes a space truly sparkle will help you stand out during the interview process.
✨Tip Number 2
Showcase your flexibility and availability for weekend shifts. Since this role requires working on weekends, emphasising your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Being able to share specific instances where you went above and beyond will demonstrate your commitment to guest satisfaction.
✨Tip Number 4
Highlight your teamwork skills and reliability. Since you'll be working closely with others, mentioning past experiences where you collaborated effectively can show that you're a dependable team player.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded expectations in previous jobs.
Highlight Flexibility: Since the position requires weekend availability, clearly state your flexible working hours in your application. This shows you are ready to meet the demands of a busy operation.
Showcase Your Skills: In your application, mention any relevant skills such as time management, physical fitness, and familiarity with health and safety regulations. These are crucial for a Housekeeping Team Member.
How to prepare for a job interview at LGH Hotels Management
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured cleanliness and organisation in your work. Highlight how you spot areas needing extra care.
✨Demonstrate Your Customer Service Skills
This role requires exceptional customer service. Think of instances where you went above and beyond for guests or clients. Share these stories during the interview to showcase your passion for providing a welcoming environment.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Prepare to talk about your experiences working collaboratively with others, and how you contribute to a positive team dynamic. Mention your punctuality and reliability as key traits.
✨Be Ready for Physical Demands
The job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift, move, and stand for long periods.
