Housekeeping Team Member

Housekeeping Team Member

London Full-Time No home office possible
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At a Glance

  • Tasks: Keep our hotel sparkling clean and welcoming for guests every day.
  • Company: Join LGH Hotels Management, a leader in UK hospitality with 42 hotels nationwide.
  • Benefits: Enjoy employee discounts, wellness support, free meals, and more perks!
  • Why this job: Be part of a vibrant team in the heart of London, making a real impact on guest experiences.
  • Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service are essential.
  • Other info: Work in a fast-paced environment close to London's top attractions!

The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You\’ll Do:

  • Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
  • Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
  • Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
  • Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
  • Why You\’ll Love It:

  • Be a Part of Something Special: Join a team that values your hard work and dedication.
  • Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
  • Grow with Us: Opportunities for personal and professional development in a supportive environment.
  • Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

    Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking
  • Ideal Candidate

  • Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
  • Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
  • Is a team player who is reliable, punctual and able to work collaboratively with others
  • Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
  • Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
  • Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
  • Has a positive attitude and a willingness to learn and develop new skills
  • Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
  • Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
  • Hotel

    The Holiday Inn London Brent Cross is a contemporary, stylish, and family-friendly hotel located at the base of the M1 motorway, with easy access to the A406 North Circular.

    About us

    Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

    Housekeeping Team Member employer: LGH Hotels Management

    At LGH Hotels Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and dedication. As a Housekeeping Team Member at our Holiday Inn London - Regent’s Park Hotel, you will enjoy enviable employee discounts, access to wellness resources, and opportunities for personal growth in the dynamic hospitality industry. Join us in creating memorable experiences for our guests while benefiting from a supportive environment that prioritises your well-being and professional development.
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    Contact Detail:

    LGH Hotels Management Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Housekeeping Team Member

    ✨Tip Number 1

    Familiarise yourself with the specific cleaning standards and procedures used in the hospitality industry. Understanding these will not only help you during the interview but also demonstrate your commitment to maintaining high standards.

    ✨Tip Number 2

    Showcase your teamwork skills by discussing any previous experiences where you collaborated effectively with others. Highlighting your ability to work well in a team can set you apart from other candidates.

    ✨Tip Number 3

    Prepare to discuss how you manage your time effectively, especially in a fast-paced environment. Being able to prioritise tasks and meet deadlines is crucial in housekeeping roles, so have examples ready.

    ✨Tip Number 4

    Demonstrate your attention to detail by mentioning specific instances where you identified and resolved issues, such as stains or damages. This will show that you take pride in your work and are committed to providing exceptional service.

    We think you need these skills to ace Housekeeping Team Member

    Attention to Detail
    Customer Service Skills
    Teamwork
    Time Management
    Physical Fitness
    Communication Skills
    Reliability
    Punctuality
    Knowledge of Health and Safety Regulations
    Proper Use of Cleaning Equipment and Chemicals
    Ability to Prioritise Tasks
    Problem-Solving Skills
    Adaptability
    Positive Attitude
    Willingness to Learn

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high cleaning standards. Mention specific examples of how you've excelled in previous roles.

    Highlight Relevant Skills: In your application, clearly outline your time management skills, physical fitness, and familiarity with health and safety regulations. These are crucial for the role of a Housekeeping Team Member.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in housekeeping.

    How to prepare for a job interview at LGH Hotels Management

    ✨Show Your Attention to Detail

    As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you identified and addressed cleanliness issues or improved service standards.

    ✨Demonstrate Your Customer Service Skills

    This role requires a passion for exceptional customer service. Share anecdotes that highlight your ability to go above and beyond for guests, ensuring their comfort and satisfaction during their stay.

    ✨Highlight Your Teamwork Abilities

    Housekeeping is a team effort, so be ready to talk about how you collaborate with others. Mention any experiences where you worked effectively within a team to achieve common goals, especially in a fast-paced environment.

    ✨Discuss Your Time Management Skills

    Time management is key in this role. Prepare to explain how you prioritise tasks and manage your time efficiently to meet cleaning standards within allocated time frames, perhaps by sharing a relevant example from your past work.

    Housekeeping Team Member
    LGH Hotels Management
    Location: London
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