At a Glance
- Tasks: Join our team to create unforgettable dining experiences and engage with guests daily.
- Company: LGH Hotels Management operates 42 hotels across the UK, including Holiday Inn and Crowne Plaza.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Other info: Located near Glasgow Airport, our hotel features modern amenities and easy access to the city.
- Why this job: Be part of a vibrant team that values hospitality and offers opportunities for personal growth.
- Qualifications: A passion for hospitality, experience in the industry, and a positive, engaging personality are essential.
The Opportunity
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.
In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.
We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.
You’ll be a great fit if you:
- Have a friendly, positive attitude and enjoy engaging with guests
- Like working in a fast‑paced, lively environment
- Take pride in presentation, service, and attention to detail
- Feel confident recommending food and drinks and enhancing the guest experience
- Enjoy being part of a supportive, energetic team
Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hotel
The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24‑hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.
The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi‑Fi throughout the hotel, on‑site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24‑hour room service menu12.
For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15‑minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
#J-18808-LjbffrFood And Beverage Team Member in Glasgow employer: LGH Hotels Management
At LGH Hotels Management, we pride ourselves on fostering a dynamic and inclusive work culture that values each team member's contributions. As a Guest-Focused Food & Beverage Associate at Holiday Inn Glasgow Airport, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to work in a vibrant environment that prioritises guest satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Team Member in Glasgow
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the overall vibe of the Holiday Inn Glasgow Airport will help you engage confidently with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Being able to interact warmly and effectively with guests is crucial in hospitality. Consider role-playing scenarios with friends or family to enhance your ability to upsell and create memorable experiences.
✨Tip Number 3
Showcase your passion for hospitality by sharing personal stories or experiences during interviews. This can help demonstrate your genuine interest in creating positive guest experiences and your understanding of what exceptional service looks like.
✨Tip Number 4
Network within the hospitality community. Attend local events or join online groups related to the industry. Building connections can provide valuable insights and may even lead to recommendations for positions like the Food and Beverage Team Member at our hotel.
We think you need these skills to ace Food And Beverage Team Member in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality. Emphasise any roles where you engaged with guests, showcased your enthusiasm for service, or worked in a fast-paced environment.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for hospitality. Share specific examples of how you've created memorable guest experiences in the past and why you want to join this particular hotel team.
Showcase Your Personality:In your application, let your personality shine through. The role requires a warm and approachable demeanour, so use a friendly tone and express your genuine desire to make guests feel welcome.
Highlight Relevant Skills:Mention any skills that align with the job description, such as upselling techniques, attention to detail, and teamwork. This will demonstrate that you understand the role and are ready to contribute positively to the team.
How to prepare for a job interview at LGH Hotels Management
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully engaged with guests in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, showcasing your ability to create a welcoming atmosphere.
✨Know the Brand
Research the hotel and its values before the interview. Understanding the brand's reputation and what they stand for will help you align your answers with their expectations and demonstrate that you're a good fit for their team.
✨Practice Upselling Techniques
Since upselling is a key part of the role, be ready to discuss how you would approach this with guests. Think of creative ways to enhance their dining experience and be prepared to role-play scenarios during the interview.
