Food And Beverage Team Member

Food And Beverage Team Member

Glasgow Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to create unforgettable dining experiences and engage with guests daily.
  • Company: LGH Hotels Management operates 42 hotels across the UK, including Holiday Inn and Crowne Plaza.
  • Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
  • Why this job: Be part of a vibrant team that values hospitality and offers opportunities for personal growth.
  • Qualifications: A passion for hospitality, experience in the industry, and a positive, engaging personality are essential.
  • Other info: Located near Glasgow Airport, our hotel features modern amenities and easy access to the city.

The Opportunity

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.

What You\’ll Do:

  • Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
  • Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
  • Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
  • Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
  • At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

    Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking
  • Ideal Candidate

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
  • If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

    Hotel

    The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24-hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.

    The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi-Fi throughout the hotel, on-site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24-hour room service menu12.

    For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15-minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.

    About us

    Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

    Food And Beverage Team Member employer: LGH Hotels Management

    At LGH Hotels Management, we pride ourselves on fostering a vibrant work culture where our team members are valued as our greatest asset. Located at the Holiday Inn Glasgow Airport, you will enjoy exceptional employee benefits including generous discounts, wellness support, and opportunities for personal growth within a dynamic hospitality environment. Join us to create memorable guest experiences while being part of a supportive team that celebrates your passion for hospitality.
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    Contact Detail:

    LGH Hotels Management Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Food And Beverage Team Member

    ✨Tip Number 1

    Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the overall vibe of the Holiday Inn Glasgow Airport will help you engage confidently with guests and showcase your enthusiasm for the role.

    ✨Tip Number 2

    Practice your communication skills! Being able to interact warmly and effectively with guests is crucial in hospitality. Consider role-playing scenarios with friends or family to enhance your ability to upsell and create memorable experiences.

    ✨Tip Number 3

    Showcase your passion for hospitality by sharing personal stories or experiences during interviews. This can help demonstrate your genuine interest in creating positive guest experiences and your understanding of what exceptional service looks like.

    ✨Tip Number 4

    Network within the hospitality community. Attend local events or join online groups related to the industry. Building connections can provide valuable insights and may even lead to recommendations for positions like the Food and Beverage Team Member at our hotel.

    We think you need these skills to ace Food And Beverage Team Member

    Customer Service Skills
    Communication Skills
    Teamwork
    Attention to Detail
    Upselling Techniques
    Hospitality Knowledge
    Positive Attitude
    Problem-Solving Skills
    Time Management
    Adaptability
    Interpersonal Skills
    Multitasking
    Basic Food and Beverage Knowledge
    Professionalism

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any roles where you engaged with guests, showcased your enthusiasm for service, or worked in a fast-paced environment.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality. Share specific examples of how you've created memorable guest experiences in the past and why you want to join this particular hotel team.

    Showcase Your Personality: In your application, let your personality shine through. The role requires a warm and approachable demeanour, so use a friendly tone and express your genuine desire to make guests feel welcome.

    Highlight Relevant Skills: Mention any skills that align with the job description, such as upselling techniques, attention to detail, and teamwork. This will demonstrate that you understand the role and are ready to contribute positively to the team.

    How to prepare for a job interview at LGH Hotels Management

    ✨Show Your Passion for Hospitality

    Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this will resonate well with the interviewers.

    ✨Demonstrate Your Customer Service Skills

    Prepare examples of how you've successfully engaged with guests in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, showcasing your ability to create a welcoming atmosphere.

    ✨Know the Brand

    Research the hotel and its values before the interview. Understanding the brand's reputation and what they stand for will help you align your answers with their expectations and demonstrate that you're a good fit for their team.

    ✨Practice Upselling Techniques

    Since upselling is a key part of the role, be ready to discuss how you would approach this with guests. Think of creative ways to enhance their dining experience and be prepared to role-play scenarios during the interview.

    Food And Beverage Team Member
    LGH Hotels Management
    Location: Glasgow

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