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For Companies At a Glance
- Tasks: Support the Night Manager and lead the night team for smooth hotel operations.
- Company: A vibrant hotel that thrives even when the city sleeps.
- Benefits: Employee discounts on stays, shopping perks, and eye care.
- Why this job: Join a dynamic team and make every guest's night memorable.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Perfect for night owls looking to grow in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
When the city sleeps, our hotel stays quietly alive—welcoming late arrivals, preparing for early risers, and ensuring every guest feels safe, seen, and supported. We're looking for a poised and proactive Night Assistant Front Office Manager to help lead our front-of-house operations through the twilight hours.
Your Role
As Night Assistant Front Office Manager, you'll be the right hand to the Night Manager and a guiding presence for the overnight team. You'll ensure smooth operations, support your colleagues, and deliver exceptional service with calm confidence—no matter the hour.
What You'll Be Doing
- Support the Night Manager in overseeing front office operations during the night shift.
- Lead and motivate the night team, including reception, concierge, and security.
- Handle late check-ins, early departures, and guest requests with warmth and efficiency.
- Assist with night audit procedures and prepare reports for the morning handover.
- Respond to incidents or emergencies with professionalism and care.
- Ensure all public areas remain secure, clean, and guest-ready.
Benefits
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal.
Night Assistant Front Office Manager in England employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Assistant Front Office Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Practice your interview skills! Since you'll be leading a team, show off your leadership style. Prepare examples of how you've handled guest requests or emergencies in the past—this will really impress the hiring managers.
✨Tip Number 3
Be proactive! If you see a job opening for Night Assistant Front Office Manager on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm!
✨Tip Number 4
Stay calm and collected! The night shift can be unpredictable, so practice staying composed under pressure. This will not only help you in interviews but also in your future role when handling late check-ins and guest requests.
We think you need these skills to ace Night Assistant Front Office Manager in England
Some tips for your application 🫡
Show Your Night Owl Skills: When applying for the Night Assistant Front Office Manager role, make sure to highlight any experience you have working during late hours. We want to see how you've handled night shifts before and how you can keep things running smoothly when the city sleeps.
Be Personable and Professional: In your written application, let your personality shine through! We’re looking for someone who can connect with guests and team members alike. Share examples of how you've provided exceptional service, especially in challenging situations—this will show us you're the calm presence we need at night.
Detail Your Leadership Experience: As a Night Assistant Front Office Manager, you'll be leading a team. Make sure to include any leadership roles you've had in the past. We want to know how you motivate and support your colleagues, so share specific instances where you've stepped up to guide a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at LGH Hotels Management
✨Know the Night Shift Inside Out
Familiarise yourself with the unique challenges and responsibilities of a Night Assistant Front Office Manager. Understand how to handle late check-ins, early departures, and guest requests, as well as the importance of maintaining security and cleanliness during the night shift.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading and motivating teams, especially during challenging hours. Share specific examples of how you've supported colleagues or resolved conflicts, demonstrating your calm confidence and proactive approach.
✨Prepare for Situational Questions
Expect questions about how you would handle emergencies or incidents during the night shift. Think of scenarios where you had to act quickly and professionally, and be ready to explain your thought process and actions clearly.
✨Highlight Your Customer Service Experience
Emphasise your ability to deliver exceptional service, even when the pressure is on. Share stories that illustrate your warmth and efficiency in dealing with guests, ensuring they feel safe and supported at all times.
