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For Companies At a Glance
- Tasks: Engage with guests, take orders, and create memorable dining experiences.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the heart of hospitality and make guests feel at home.
- Qualifications: Passion for hospitality and excellent customer service skills.
- Other info: Dynamic team environment with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
The Opportunity
Are you a spirited, customer-focused individual with a flair for hospitality? We’re on the lookout for a passionate team member to join our dynamic food and beverage crew at the hotel, where creating unforgettable guest experiences is our specialty.
What You’ll Do
- Engage & Delight: Spark conversations with guests, take their orders, and use your upselling magic to elevate their dining experience.
- Be the Heart of Hospitality: Your friendly and welcoming demeanor will make our guests feel right at home.
- Set the Stage: Ensure the restaurant and bar are impeccably prepared for service, maintaining top-notch presentation standards.
- Represent Our Brand: As the face of our business, you’ll uphold our hotel’s reputation through exceptional customer service.
If you have a passion for hospitality and love creating a positive atmosphere for guests, we want to hear from you!
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24 / 7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Passionate about Hospitality: Someone who genuinely enjoys creating positive experiences for guests and has a warm, welcoming demeanor.
- Customer-Focused: A person who prioritises guest satisfaction and is skilled in engaging with customers, taking orders, and upselling.
- Detail-Oriented: An individual who ensures the restaurant and bar are always prepared and presented to high standards.
- Team Player: Someone who works well with others and contributes to a dynamic team environment.
- Professional: A candidate who represents the hotel with exceptional customer service and upholds the brand’s reputation.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Waiting Staff in Brentwood employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Brentwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the hotel and its values. This way, you can show off your passion for hospitality and how you align with their mission during your chat.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to enhance the dining experience for guests. Whether it’s suggesting a special drink or dessert, being prepared will impress your interviewers.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and welcoming nature shine through. Remember, they’re looking for someone who can engage and delight guests, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities in one place, making your job search easier.
We think you need these skills to ace Waiting Staff in Brentwood
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences where you’ve created memorable moments for guests, as this will resonate with us and show that you’re the perfect fit for our team.
Be Customer-Focused: Highlight your customer service skills in your application. We want to see how you engage with guests and ensure their satisfaction. Use specific examples to demonstrate your ability to upsell and create a welcoming atmosphere.
Attention to Detail is Key: Make sure to mention your detail-oriented nature. We take pride in maintaining high standards, so share how you’ve ensured impeccable presentation in previous roles or how you prepare for service.
Team Spirit Matters: We’re all about teamwork here! In your application, talk about your experience working in a team environment. Show us how you contribute to a positive dynamic and support your colleagues in delivering exceptional service.
How to prepare for a job interview at LGH Hotels Management
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. This shows your enthusiasm for the role and helps you engage with guests effectively, especially when upselling.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a positive experience for guests, as this is key for the waiting staff role.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is crucial for representing the hotel’s brand.
✨Practice Your Communication Skills
Engage in mock interviews or practice conversations with friends. Being able to communicate clearly and warmly will help you connect with both the interviewers and future guests.
