The Opportunity
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.
Crowne Plaza London - Heathrow
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.
Key Responsibilities
- Clean and service guest bedrooms and public areas to company standards within allocated timeframes
- Follow agreed cleaning and presentation standards for all room categories
- Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
- Maintain cleanliness and organisation in linen rooms, cupboards and working areas
- Return all cleaning equipment to designated storerooms at the end of each shift
- Work safely and responsibly, following hygiene and health & safety guidelines
- Contribute positively to the team by working cooperatively and reliably
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who Is This Role For?
This Role Is Ideal For Someone Who
- Takes pride in creating clean, comfortable and well‑presented spaces
- Enjoys practical, hands‑on work and being part of a team
- Pays close attention to detail and follows standards consistently
- Feels comfortable working to routines and timeframes
- Is reliable, responsible and understands the importance of their role
- Values contributing to a calm, welcoming environment for guests and colleagues
Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
Hotel
The Crowne Plaza London Heathrow hotelwhich has a total number of 465 bedrooms and located just off the M4 Motorway, only a 5-minute drive from Heathrow Airport.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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