Guest Experience Lead: Arrivals Lounge & Team Coach in West Drayton

Guest Experience Lead: Arrivals Lounge & Team Coach in West Drayton

West Drayton Full-Time No working from home possible
LGH Hotels Management Ltd

LGH Hotels Management Ltd seeks an Assistant Guest Experience Manager for Holiday Inn London Heathrow M4J4, reopening in September 2026. You will lead the Arrivals Lounge, coach a team, and deliver seamless, memorable experiences from the first moment of arrival.

In this hands-on leadership role, you’ll drive guest satisfaction, manage reception operations, and collaborate across departments to ensure a consistently high standard of hospitality in a modern, tech-enabled lobby.

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Guest Experience Lead: Arrivals Lounge & Team Coach in West Drayton employer: LGH Hotels Management Ltd

At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Leisure Club Assistant Manager at the Holiday Inn Bristol - Filton, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment dedicated to delivering exceptional member experiences. Join us in a location that not only offers a dynamic workplace but also a chance to make a meaningful impact in the lives of our members and staff alike.

LGH Hotels Management Ltd

Contact Details:

LGH Hotels Management Ltd Recruitment Team