LGH Hotels Management Ltd invites applications for a Guest Experience Champion at Holiday Inn London Heathrow M4J4. You will blend front office care with café and retail tasks to deliver memorable stays in a busy lobby environment.
Bring warmth, calm, and a guest-centric mindset. Your role includes mobile check-in, kiosk support, beverage service, and Shop-floor duties with a focus on personalised, high-quality guest moments.
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Guest Experience Champion: Front Desk, Cafe & Retail in West Drayton employer: LGH Hotels Management Ltd
At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel undergoing an exciting transformation set to reopen in September 2026, employees will benefit from growth opportunities in a vibrant setting that values collaboration and personal development. Join us to be part of a team that prioritises warmth, professionalism, and the satisfaction of creating memorable stays for our guests.
