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For Companies At a Glance
- Tasks: Manage bookings and create unforgettable experiences for guests.
- Company: A growing hotel chain focused on elevating guest experiences.
- Benefits: Comprehensive benefits, dynamic team environment, and career growth opportunities.
- Why this job: Join a vibrant team and make a difference in guest satisfaction.
- Qualifications: Previous hospitality experience and excellent communication skills.
- Other info: Fast-paced role that enhances your customer service expertise.
The predicted salary is between 28800 - 43200 £ per year.
A growing hotel chain in the United Kingdom is seeking a Reservations & Events Co-ordinator to ensure a seamless booking experience for guests. In this role, you will manage customer interactions, process reservations, and provide outstanding customer service.
Ideal candidates will have:
- Previous hospitality experience
- Strong communication skills
- The ability to work under pressure
This position offers opportunities with a dynamic team and comprehensive benefits.
Reservations & Events Specialist – Elevate Guest Experience in Sutton employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Events Specialist – Elevate Guest Experience in Sutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your customer service skills and how you handle pressure – both key for a Reservations & Events Specialist.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to hotels you admire. Express your interest in working with them and ask if they have any upcoming vacancies. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application better!
We think you need these skills to ace Reservations & Events Specialist – Elevate Guest Experience in Sutton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your commitment to providing outstanding customer service and creating memorable guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reservations & Events Specialist role. Highlight your previous hospitality experience and strong communication skills, and don’t forget to mention how you thrive under pressure!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so feel free to inject a bit of your own style while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing guest experiences, be ready to share specific examples from your past roles where you provided exceptional customer service. Think of situations where you went above and beyond to meet a guest's needs or resolved a challenging situation effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle pressure and manage customer interactions. Practice responses to scenarios like dealing with a difficult guest or managing multiple reservations at once. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, opportunities for growth within the company, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
