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- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the Holiday Inn London - Sutton, a leader in hospitality.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: Previous housekeeping experience and a passion for customer service.
- Other info: Dynamic team environment with opportunities for growth in the hospitality industry.
The predicted salary is between 11 - 12 £ per hour.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you will be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You Will Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You Will Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available. The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member - Part Time in Sutton employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Part Time in Sutton
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn London - Sutton. Familiarising yourself with the space will help you feel more confident and show that you're genuinely interested in becoming a Housekeeping Hero.
✨Tip Number 2
Practice your customer service skills! Think about how you can exceed guest expectations and make their stay memorable. Share examples from your past experiences where you went above and beyond – it’ll impress the hiring team!
✨Tip Number 3
Show off your attention to detail! During the interview, highlight specific instances where your keen eye for cleanliness made a difference. This is key for a role that’s all about creating comfort and maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to join our sparkling team.
We think you need these skills to ace Housekeeping Team Member - Part Time in Sutton
Some tips for your application 🫡
Show Your Sparkle: When you're writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our hotel sparkle. Don't be shy—share your experiences and what makes you a great fit for the team!
Tailor Your Application: Make sure to tailor your application to the role of Housekeeping Team Member. Highlight your attention to detail and any previous experience in similar roles. We love seeing how you can exceed expectations and create comfort for our guests!
Keep It Neat and Tidy: Just like we expect our rooms to be spotless, your application should be well-organised and free of errors. Take the time to proofread and ensure everything is presented clearly. A tidy application reflects your commitment to cleanliness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our sparkling team!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeping Team Member. Familiarise yourself with the importance of attention to detail and exceptional customer service, as these are crucial for the role.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience. Highlight specific examples where you exceeded expectations or improved guest satisfaction. This will demonstrate your capability and passion for the role.
✨Emphasise Teamwork
Since this role requires collaboration with other departments, be prepared to talk about your experiences working in a team. Share how you’ve contributed to a positive work environment and how you handle challenges with colleagues.
✨Ask Smart Questions
At the end of the interview, ask insightful questions about the hotel’s cleaning standards or team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.