At a Glance
- Tasks: Join our vibrant team to create memorable experiences for guests in a lively restaurant and bar.
- Company: Holiday Inn London - Sutton, where hospitality and personality shine.
- Benefits: Enjoy employee discounts, free meals, and a supportive work environment.
- Other info: Perfect for those looking to build their hospitality experience in a fun setting.
- Why this job: Bring your true self to work and make a real difference every shift.
- Qualifications: A friendly attitude and passion for delivering great service.
The predicted salary is between 20000 - 25000 £ per year.
Holiday Inn London - Sutton
The Opportunity
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter. In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience. We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Benefits
- Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.
You’ll Be a Great Fit If You:
- Have a friendly, positive attitude and enjoy engaging with guests.
- Like working in a fast‑paced, lively environment.
- Take pride in presentation, service, and attention to detail.
- Feel confident recommending food and drinks and enhancing the guest experience.
- Enjoy being part of a supportive, energetic team.
Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hospitality Pro: Restaurant & Bar Team Member in Sutton employer: LGH Hotels Management Ltd
At Holiday Inn London - Sutton, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can shine. With exceptional employee benefits including discounts across our hotel portfolio, a supportive Employee Assistance Programme, and opportunities for personal growth, we ensure that our staff feel valued and empowered. Join us to create memorable experiences for our guests while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Pro: Restaurant & Bar Team Member in Sutton
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Holiday Inn London - Sutton and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, think of some fun ways to showcase your personality. Maybe rehearse a few icebreakers or stories that highlight your hospitality experience. We want to see the real you shine through!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or even chat with them when you visit. They can give you insider tips on what it’s like to work there and might even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates. Don’t miss out on the chance to join our vibrant team at Holiday Inn London - Sutton!
We think you need these skills to ace Hospitality Pro: Restaurant & Bar Team Member in Sutton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We want to see your friendly and positive attitude right from the start. Share a bit about why you love hospitality and how you connect with guests.
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or customer service. We’re looking for those who take pride in their work and can handle a fast-paced environment, so don’t hold back on showcasing your skills!
Be Specific About Your Skills:Talk about your ability to recommend food and drinks confidently. If you’ve got upselling experience, mention it! We love candidates who can enhance the guest experience, so give us examples of how you’ve done this before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Personality
In hospitality, being yourself is key! Let your personality shine through during the interview. Share stories that highlight your passion for making guests feel welcome and how you’ve created memorable experiences in the past.
✨Know the Menu
Familiarise yourself with the restaurant and bar menu before the interview. Being able to confidently recommend dishes and drinks will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
This role is all about teamwork! Be ready to discuss how you’ve worked effectively in a team before. Share examples of how you’ve supported colleagues and contributed to a positive work environment.
✨Prepare for Upselling Scenarios
Upselling is a big part of enhancing guest experiences. Think of ways you could naturally suggest additional items to guests. Practising these scenarios can help you feel more confident when discussing your approach during the interview.
