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For Companies At a Glance
- Tasks: Welcome guests, assist with queries, and manage communications for a seamless experience.
- Company: Join LGH Hotels Management, a leading name in UK hospitality with 42 hotels nationwide.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Be the first impression for guests in a dynamic environment that values your contributions.
- Qualifications: Strong communication skills, multitasking ability, tech-savvy, and attention to detail required.
- Other info: Located near Glasgow Airport, with modern amenities and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Holiday Inn Glasgow Airport
Check out the hotel on our virtual tour!
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We\’re looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You\’ll Do
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
Hotel
The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24-hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.
The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi-Fi throughout the hotel, on-site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24-hour room service menu12.
For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15-minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry. #J-18808-Ljbffr
Receptionist employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its amenities. Knowing details about the Holiday Inn Glasgow Airport, such as its location, services, and nearby attractions, will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll need to convey information clearly and warmly. Role-play scenarios with friends or family to enhance your ability to handle guest queries and requests effectively.
✨Tip Number 3
Showcase your multitasking abilities. Think of examples from your past experiences where you've successfully managed multiple tasks at once. This will highlight your capability to thrive in a fast-paced environment, which is crucial for this role.
✨Tip Number 4
Demonstrate your tech-savviness. Familiarise yourself with common hotel reservation systems and basic computer skills. Being comfortable with technology will set you apart as a candidate who can adapt quickly to the hotel's operational needs.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise skills like communication, multitasking, and attention to detail, as these are crucial for a receptionist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences where you provided exceptional guest service and how you can contribute to creating memorable experiences at Holiday Inn Glasgow Airport.
Highlight Tech Skills: Since the role requires operating hotel reservation systems, mention any relevant software or technology you are familiar with. This will demonstrate your tech-savviness and readiness for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a receptionist.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing exceptional guest experiences, as this is a key aspect of the role.
✨Demonstrate Strong Communication Skills
As a receptionist, you'll be the first point of contact for guests. Practice clear and friendly communication, both verbally and in writing. Be prepared to answer questions about how you would handle various guest interactions.
✨Highlight Your Multitasking Abilities
The role requires juggling multiple tasks in a fast-paced environment. Prepare examples of situations where you've successfully managed several responsibilities at once, showcasing your ability to prioritise effectively.
✨Familiarise Yourself with Hotel Operations
Research the Holiday Inn Glasgow Airport and its services before the interview. Understanding the hotel’s amenities and local attractions will help you answer questions confidently and demonstrate your interest in the position.
