At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join the dynamic team at Holiday Inn Oxford, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
- Other info: Great career opportunities in a supportive hospitality setting.
The predicted salary is between 20000 - 30000 £ per year.
Are you passionate about hospitality and providing exceptional guest experiences? We are looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
Responsibilities
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
The Holiday Inn® Oxford hotel is ideally situated just off the A34, a mere three miles from Oxford town centre. Guests can enjoy the convenience of free parking and a short walk to the Pear Tree Park & Ride bus service, offering a quick 10-minute journey into the City Centre. For those wishing to explore further, Oxford Parkway train station is only a five-minute drive away, providing easy access to London. Additionally, the designer outlet shopping at Bicester Village Retail Park is within easy reach. Many of the University of Oxford’s historic buildings, such as the Radcliffe Camera and Christopher Wren’s Tom Tower, as well as the Ashmolean Museum, are within walking distance of the hotel. Guests can also take a short 10-minute drive to visit the birthplace of Winston Churchill at the Baroque Blenheim Palace.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Receptionist in Oxford employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oxford
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, local attractions, and the vibe of the Holiday Inn Oxford. This way, when you chat with guests, you can provide them with insider tips and make their stay even more enjoyable.
✨Tip Number 2
Practice your warm welcome! Role-play with a friend or family member to nail that first impression. Remember, a friendly smile and a genuine greeting can set the tone for an amazing guest experience.
✨Tip Number 3
Brush up on your multitasking skills! Try juggling different tasks at home, like cooking while answering messages. This will help you feel more comfortable handling multiple requests from guests during busy check-in times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Holiday Inn Oxford!
We think you need these skills to ace Receptionist in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you can bring warmth to our guests. A friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples that relate to the responsibilities of a Hotel Receptionist, like handling guest queries or managing communications.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Research the Hotel
Before your interview, take some time to explore the Holiday Inn Oxford online. Familiarise yourself with their services, amenities, and local attractions. This knowledge will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, practice clear and friendly communication. Use examples from past experiences where you successfully handled guest queries or resolved issues to demonstrate your skills.
✨Prepare for Common Questions
Think about common interview questions for receptionists, such as how you would handle a difficult guest or manage multiple tasks at once. Prepare thoughtful responses that highlight your multitasking abilities and attention to detail.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.