Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage guest requests, ensure safety, and support staff during the night shift.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Be part of a dynamic team in a stunning hotel with amazing views and opportunities.
- Qualifications: Previous hotel experience, excellent customer service skills, and a calm demeanour under pressure.
- Other info: Work in a beautiful setting with a helipad and a fitness suite!
The Opportunity
Join Our Team as a Night Team Member! Are you reliable and responsible? We're looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You'll Do:
- Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
- Safety First: Maintain security and safety procedures throughout the night.
- Security Checks: Perform regular security checks to keep our hotel safe.
- Support Staff: Provide general support to hotel staff during the night shift.
- Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
- Room Setup: Set up meeting rooms and other areas as needed.
- Food & Beverage Service: Serve food and beverages to guests when required.
- Check-In/Out: Handle guest check-ins and check-outs as needed.
- Emergency Response: Manage any emergency situations that occur.
- Reporting: Prepare reports for senior management as required.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience working in a hotel or similar environment, preferably in a night team member role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.
Hotel
With dramatic views over the Humber estuary and iconic bridge, and just a short 10-minute drive from Hull city centre, you’ll find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western. Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite. For a truly grand entrance, the hotel even has its own helipad for helicopter access.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Nights Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the Hull Humber View Hotel will help you answer questions confidently during the interview and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since the role involves managing guest requests, be prepared to share specific examples of how you've provided excellent service in previous positions.
✨Tip Number 3
Demonstrate your ability to handle emergencies calmly. Think of a time when you managed a stressful situation effectively and be ready to discuss it, as this will showcase your suitability for the night shift.
✨Tip Number 4
Be flexible and adaptable. Emphasise your willingness to work evenings and weekends, as this is crucial for a Night Team Member. Showing that you're open to various shifts can set you apart from other candidates.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, especially any previous roles as a night team member or similar positions. Emphasise your customer service skills and ability to handle emergencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel. Mention specific reasons why you want to work at Hull Humber View Hotel and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and the ability to remain calm under pressure. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Showcase Your Customer Service Skills
As a Night Team Member, excellent customer service is key. Be prepared to share examples of how you've handled guest requests or resolved issues in previous roles. This will demonstrate your ability to ensure a pleasant stay for guests.
✨Understand Safety and Security Procedures
Familiarise yourself with common safety and security protocols in the hospitality industry. During the interview, express your understanding of these procedures and how you would implement them during your shift to maintain a safe environment.
✨Demonstrate Calmness Under Pressure
Night shifts can be unpredictable. Prepare to discuss situations where you've had to remain calm and composed in high-pressure scenarios. This will show that you're capable of handling emergencies effectively.
✨Highlight Flexibility and Adaptability
The role requires working evenings and weekends, so it's important to convey your flexibility. Share experiences where you've adapted to changing circumstances or taken on various tasks, showcasing your willingness to support the team.