Night Front Office Lead - Calm Guest Service & Ops
Night Front Office Lead - Calm Guest Service & Ops

Night Front Office Lead - Calm Guest Service & Ops

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night front office team and ensure outstanding guest experiences.
  • Company: Dynamic hospitality management company in Greater London.
  • Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
  • Why this job: Join a vibrant team and make a difference in guests' nights.
  • Qualifications: Previous supervisory experience in hotels and strong communication skills.
  • Other info: Perfect for those eager to grow in the hospitality industry.

The predicted salary is between 36000 - 60000 Β£ per year.

A hospitality management company in Greater London is seeking a Night Assistant Front Office Manager. This role involves supporting front office operations during the night shift, leading a dedicated team, and ensuring exceptional guest experiences.

The ideal candidate will have previous supervisory experience in hotels, strong communication skills, and the ability to handle guest requests efficiently. This is a great opportunity for those looking to advance their career in the hospitality industry.

Night Front Office Lead - Calm Guest Service & Ops employer: LGH Hotels Management Ltd

Join a leading hospitality management company in Greater London, where we prioritise exceptional guest service and foster a supportive work culture. Our employees benefit from comprehensive training programmes, career advancement opportunities, and a collaborative environment that values teamwork and innovation. Experience the unique advantage of working in a vibrant city while being part of a dedicated team committed to creating memorable experiences for our guests.
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Contact Detail:

LGH Hotels Management Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Night Front Office Lead - Calm Guest Service & Ops

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Night Front Office Lead position!

✨Tip Number 2

Prepare for those interviews by practising common questions related to guest service and team leadership. We recommend role-playing with a friend or even in front of the mirror to boost your confidence!

✨Tip Number 3

Showcase your supervisory experience! When you get the chance to chat with potential employers, highlight specific examples of how you've led teams and improved guest experiences in previous roles.

✨Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Night Front Office Lead - Calm Guest Service & Ops

Supervisory Experience
Guest Service Skills
Communication Skills
Team Leadership
Problem-Solving Skills
Time Management
Attention to Detail
Operational Management
Customer Relationship Management
Conflict Resolution

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your supervisory experience in hotels. We want to see how you've led teams and handled guest requests, so don’t hold back on those examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about hospitality and how you can contribute to our night front office operations. Keep it friendly and professional.

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and a positive tone to demonstrate your ability to connect with guests and team members.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the hospitality industry!

How to prepare for a job interview at LGH Hotels Management Ltd

✨Know Your Hospitality Basics

Brush up on your knowledge of front office operations and guest service standards. Be ready to discuss how you’ve handled guest requests in the past and what strategies you use to ensure a smooth night shift.

✨Showcase Your Leadership Skills

Prepare examples that highlight your supervisory experience. Think about times when you successfully led a team during busy periods or resolved conflicts, as this will demonstrate your capability to manage a dedicated team effectively.

✨Communicate Clearly and Confidently

Strong communication is key in hospitality. Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest scenarios with a friend to refine your responses.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company’s approach to guest service or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Night Front Office Lead - Calm Guest Service & Ops
LGH Hotels Management Ltd
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