At a Glance
- Tasks: Coordinate unforgettable events from weddings to festive celebrations, ensuring every detail shines.
- Company: Join the vibrant team at Holiday Inn Guildford, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, health support, free meals, and a pension scheme.
- Other info: Dynamic role with opportunities for growth in the hospitality industry.
- Why this job: Make meaningful connections while creating memorable experiences for clients.
- Qualifications: Great people skills, organisation, creativity, and a passion for event planning.
The predicted salary is between 25000 - 30000 £ per year.
Are you great with people? Naturally collaborative? A problem-solver with a sharp eye for detail? Then this could be a brilliant opportunity for you.
As one of our Special Events Coordinators (SEC), you’ll play a key role in bringing our most memorable moments to life. From social banqueting and weddings to Christmas celebrations and seasonal special events, you’ll be involved from the very first enquiry through to confirmed booking — creating confidence, excitement and clarity for every client.
This role is perfect for someone who enjoys building connections, understanding what people really want from their event, and matching those needs with creative, well-thought-out solutions that deliver both exceptional experiences and strong commercial results.
What You’ll Be Responsible For
- Managing enquiries for social events, weddings, Christmas functions and seasonal special events
- Proactively arranging site visits and hotel show-rounds, both in-person and virtual, to drive conversion
- Understanding customer needs and tailoring solutions using the hotel’s products and services
- Producing clear, detailed and accurate proposals for local event and wedding bookings
- Ensuring all discussions and agreements are consistently confirmed in writing
- Proactively upselling creative and value-adding solutions to maximise revenue
- Developing and maintaining strong relationships with internal departments to ensure seamless delivery
- Building an extensive network of trusted local suppliers to support flawless event coordination
- Acting as a calm, organised and reliable point of contact throughout the booking journey
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio.
- Access to 24/7 Employee Assistance Programme for support and advice.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Employee Discount Schemes - 100's of discounts on various services.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work schemes to help employees save money and keep fit.
Who This Role Is For
- Loves working with people and building positive, trusting relationships
- Is naturally organised and enjoys turning complexity into clear, confident plans
- Takes pride in attention to detail and getting things right first time
- Enjoys problem-solving and thinking creatively to meet individual client needs
- Feels motivated by targets, conversion and revenue — without losing the personal touch
- Thrives in a collaborative environment, working closely with multiple stakeholders
- Gains real satisfaction from helping people create meaningful celebrations and events
If you’re someone who enjoys making things happen, cares about delivering memorable experiences and wants a role full of variety, connection and purpose, this could be the perfect next step.
The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city centre. Guildford station is approximately a mile away, offering a 30-minute train journey to London. Our hotel features 168 bedrooms, a top-notch conference centre with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Special Events Coordinator in London employer: LGH Hotels Management Ltd
At Holiday Inn Guildford, we pride ourselves on fostering a vibrant and collaborative work culture where every team member is valued. As a Special Events Coordinator, you'll enjoy a range of benefits including enviable employee discounts, access to a 24/7 Employee Assistance Programme, and opportunities for personal growth within a dynamic hospitality environment. Join us in creating memorable experiences while working in a prime location just minutes from the heart of Guildford.
StudySmarter Expert Advice🤫
We think this is how you could land Special Events Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Ltd
Don't be shy about reaching out to LGH Hotels Management Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Special Events Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
