At a Glance
- Tasks: Lead and inspire a diverse team to create memorable dining experiences.
- Company: St Martins Lane Hotel, a vibrant lifestyle hotel in Covent Garden.
- Benefits: Employee discounts, wellbeing support, free meals on duty, and more.
- Other info: Join a dynamic environment where individuality and creativity are celebrated.
- Why this job: Shape the culture of F&B while making guests feel valued and inspired.
- Qualifications: Passion for people, creativity, and emotional intelligence in leadership.
The predicted salary is between 30000 - 32450 £ per year.
The Opportunity
St Martins Lane Hotel is located in the heart of Covent Garden, a vibrant and expressive environment that is constantly alive with energy. Every guest arrives with a need—to feel welcome, recognised, relaxed, and inspired—and it’s our people who make that happen. We’re now looking for a Food & Beverage Operations Manager to lead our F&B experience—someone who thrives on energy, connection, and creating spaces where both guests and teams can flourish.
The Role
This is more than an operational role. It’s about creating an environment where people feel valued, supported, and motivated to do their best work. You’ll lead our restaurants, bar, and in‑room dining experience—ensuring everything runs smoothly, and that every guest leaves feeling better than when they arrived.
- Lead, inspire and develop a diverse F&B team
- Create a culture where people feel trusted, recognised and empowered
- Drive service standards that are warm, intuitive and memorable
- Balance commercial performance with a genuine guest‑first mindset
- Bring fresh ideas to elevate the experience and keep things exciting
- Work closely with senior leadership to shape the future of F&B at the hotel
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and TV
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
Who This Role Is For
- Loves working with people and gets genuine fulfilment from developing others
- Is energised by a busy, creative and ever‑changing environment
- Leads with emotional intelligence, not just process and structure
- Believes great service comes from how people feel, not just what they do
- Wants to be part of a hotel where personality, individuality and creativity are celebrated
- Is ready to step into a role where they can shape culture, not just manage operations
Hotel
St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.
F&B Operations Manager in London employer: LGH Hotels Management Ltd
St Martins Lane Hotel is an exceptional employer located in the vibrant heart of Covent Garden, offering a dynamic work environment where creativity and individuality are celebrated. As a Food & Beverage Operations Manager, you will lead a diverse team, fostering a culture of trust and empowerment while enjoying a range of benefits including employee discounts, wellness support, and opportunities for personal growth. Join us to create memorable experiences for our guests and thrive in a role that values your contributions and inspires your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Ltd
Don't be shy about reaching out to LGH Hotels Management Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
