At a Glance
- Tasks: Deliver exceptional service across various hotel departments, ensuring every guest feels valued.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Other info: Perfect for those who thrive in fast-paced, people-focused environments.
- Why this job: Experience variety daily while making a real difference in guests' lives.
- Qualifications: Passion for hospitality, adaptability, and a team-oriented mindset.
The predicted salary is between 25000 - 30000 £ per year.
Opportunity
Working across front and back of house this is a role that offers everything.
You’ll work across areas such as Reception, Conference & Events, Restaurant & Bar and Housekeeping, taking pride in personally ensuring that every guest receives a warm, memorable and seamless experience.
No two days will be the same — and that’s exactly what makes this role so rewarding.
Responsibilities
- Supporting multiple hotel departments as required, responding confidently to changing business needs
- Delivering friendly, professional and attentive service to guests at every touchpoint
- Ensuring all public areas, guest spaces and operational areas are maintained and presented to the highest possible standards
- Being visible, approachable and engaged, helping guests feel welcomed, supported and valued
- Working collaboratively with colleagues across the hotel to ensure smooth operations
- Taking pride in high standards, attention to detail and a job well done
- Playing your part in creating a positive, well‑organised and guest‑focused environment
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts—ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- Who This Role Is For
This role is ideal for someone who
- Enjoys variety and feels energised by working across different areas of a hotel
- Loves hospitality and takes genuine pride in delivering outstanding service
- Is adaptable, positive and comfortable switching between tasks and departments
- Thrives in a team environment and enjoys helping others succeed
- Understands that great guest experiences come from consistency, care and attention to detail
- Feels motivated by being trusted, relied upon and making a visible difference every day
If hospitality is in your blood and you enjoy working in a fast‑paced, people‑focused environment where no two days are the same, this role offers flexibility, purpose and the chance to be part of something you can truly be proud of.
- Hotel
- Liverpool Inn
About Us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Casual Hospitality Service Expert in Liverpool employer: LGH Hotels Management Ltd
At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Leisure Club Assistant Manager at the Holiday Inn Bristol - Filton, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment dedicated to delivering exceptional member experiences. Join us in a location that not only offers a dynamic workplace but also a chance to make a meaningful impact in the lives of our members and staff alike.
