At a Glance
- Tasks: Support daily operations and lead a motivated leisure team to enhance member experiences.
- Company: Join the dynamic team at Derby Mickleover Hotel, part of Best Western.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career progression opportunities.
- Other info: Perfect location near the Peak District for outdoor enthusiasts.
- Why this job: Make a real impact in hospitality while developing your management skills.
- Qualifications: People-focused with strong communication and leadership skills.
The predicted salary is between 31950 - 39050 £ per year.
Derby Mickleover Hotel, Signature Collection By Best Western
Check out the hotel on our virtual tour!
The Opportunity
We are looking for a motivated, people‑centred Leisure Club Assistant Manager to support the smooth day‑to‑day running of our leisure club.
Working closely with the Leisure Club Manager, you’ll help create an environment where both members and team members feel supported, motivated and valued.
- What You’ll Be Responsible For
- Supporting the Leisure Club Manager with the daily operations of the leisure club
- Leading, motivating and supporting the leisure team to help them feel confident, engaged and clear in their roles
- Ensuring the club, its facilities and equipment are well maintained, safe and presentable at all times
- Creating positive member experiences through warm, professional and responsive customer service
- Handling member queries, concerns or complaints calmly and constructively
- Supporting the development and delivery of marketing and promotional activities to attract and retain members
- Managing staff rotas to ensure appropriate cover and a balanced workload
- Organising and contributing to regular team meetings to share updates, reinforce standards and encourage open communication
- Ensuring full compliance with health and safety procedures, safeguarding the wellbeing of members and colleagues
- Assisting with the recruitment, onboarding and training of new team members
- Providing regular feedback and performance updates to the Leisure Club Manager, including member insights and operational observations
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- Who This Role Is For
- Enjoys supporting and developing others rather than simply managing tasks
- Understands that motivated teams deliver the best member experiences
- Is confident communicating with a wide range of people and adapting their approach to different situations
- Remains calm, organised and solutions‑focused, even when the club is busy
- Takes pride in creating a well‑run, welcoming and safe environment
- Is proactive and observant, noticing what’s working well and what could be improved
- Enjoys balancing operational responsibilities with people leadership
- Is looking to progress their management career within a leisure or hospitality environment
- Hotel
Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.
With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers.
You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.
The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms.
This includes nine luxury suites and 15 good value family rooms.
About Us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
#J-18808-Ljbffr
Leisure Club Assistant Manager employer: LGH Hotels Management Ltd
At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Leisure Club Assistant Manager at the Holiday Inn Bristol - Filton, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment dedicated to delivering exceptional member experiences. Join us in a location that not only offers a dynamic workplace but also a chance to make a meaningful impact in the lives of our members and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Ltd
Don't be shy about reaching out to LGH Hotels Management Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
