At a Glance
- Tasks: Support daily operations and lead a motivated leisure team to create a welcoming environment.
- Company: Join the Holiday Inn Bristol - Filton, a vibrant and supportive workplace.
- Benefits: Enjoy employee discounts, global hotel benefits, and a fun work atmosphere.
- Other info: Great opportunity for career growth in a dynamic leisure environment.
- Why this job: Make a positive impact on members' experiences while developing your leadership skills.
- Qualifications: Strong people skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking for a motivated, people‑centred Leisure Club Assistant Manager to support the smooth day‑to‑day running of our leisure club. Working closely with the Leisure Club Manager, you’ll help create an environment where both members and team members feel supported, motivated and valued.
What You’ll Be Responsible For:
- Supporting the Leisure Club Manager with the daily operations of the leisure club
- Leading, motivating and supporting the leisure team to help them feel confident, engaged and clear in their roles
- Ensuring the club, its facilities and equipment are well maintained, safe and presentable at all times
- Creating positive member experiences through warm, professional and responsive customer service
- Handling member queries, concerns or complaints calmly and constructively
- Supporting the development and delivery of marketing and promotional activities to attract and retain members
- Managing staff rotas to ensure appropriate cover and a balanced workload
- Organising and contributing to regular team meetings to share updates, reinforce standards and encourage open communication
- Ensuring full compliance with health and safety procedures, safeguarding the wellbeing of members and colleagues
- Assisting with the recruitment, onboarding and training of new team members
- Providing regular feedback and performance updates to the Leisure Club Manager, including member insights and operational observations
Benefits:
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio.
Leisure Club Assistant Manager employer: LGH Hotels Management Ltd
At Holiday Inn Bristol - Filton, we pride ourselves on fostering a supportive and dynamic work environment where our Leisure Club Assistant Manager can thrive. With a strong emphasis on employee development, we offer comprehensive training opportunities and a culture that values teamwork and open communication. Our location not only provides enviable employee discounts but also access to a global network of IHG benefits, making it an exceptional place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Leisure Club Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for creating positive member experiences shine through. Remember, they want someone who can lead and motivate the team, so don’t hold back on sharing your ideas.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle member complaints or motivate your team. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our leisure club family.
We think you need these skills to ace Leisure Club Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you genuinely care about creating a positive environment for both members and team members.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Leisure Club Assistant Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Personable:In your cover letter, adopt a friendly tone and share a bit about yourself. We’re looking for someone who can connect with our members and team, so let us know what makes you a great fit for our club!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Club Inside Out
Before your interview, make sure you’re familiar with the Holiday Inn Bristol - Filton leisure club. Understand its facilities, services, and any recent updates or promotions. This knowledge will show your genuine interest and help you answer questions more confidently.
✨Showcase Your People Skills
As a Leisure Club Assistant Manager, you'll be leading a team and interacting with members daily. Prepare examples of how you've motivated teams or handled customer complaints in the past. Highlighting your people skills will demonstrate that you can create a supportive environment.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, like a member complaint or a team conflict. Practising these scenarios will help you articulate your problem-solving skills effectively.
✨Emphasise Health and Safety Knowledge
Since compliance with health and safety procedures is crucial, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure a safe environment for both members and staff, as this will show your commitment to their wellbeing.
