Guest-First Front Desk & Hospitality Associate in Leicester

Guest-First Front Desk & Hospitality Associate in Leicester

Leicester Full-Time 28066 - 30000 £ / year (est.) No working from home possible
LGH Hotels Management Ltd

At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and create memorable experiences.
  • Company: Join LGH Hotels Management Ltd, a leading name in hospitality.
  • Benefits: Enjoy discounts at Best Western hotels, pension scheme, and free meals on duty.
  • Other info: Great opportunity for personal growth in a vibrant hotel environment.
  • Why this job: Kickstart your career in hospitality while making guests feel at home.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 28066 - 30000 £ per year.

LGH Hotels Management Ltd is seeking a friendly and motivated Front Office Team Member to join our hotel team in East Midlands, England. This role is pivotal in welcoming guests, managing check-in and check-out, and ensuring their experience is memorable and enjoyable.

Ideal candidates should possess strong communication skills, a calm demeanor, and a genuine desire to help others.

With excellent employee benefits such as discounts across the Best Western hotel portfolio, a pension scheme, and free meals on duty, this is a fantastic opportunity for individuals looking to grow their career in hospitality.

Guest-First Front Desk & Hospitality Associate in Leicester employer: LGH Hotels Management Ltd

At LGH Hotels Management Ltd, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and growth. Our team members enjoy exceptional benefits, including discounts across the Best Western hotel portfolio, a comprehensive pension scheme, and complimentary meals during shifts, making it an ideal environment for those passionate about hospitality to thrive and develop their careers in the vibrant East Midlands.

LGH Hotels Management Ltd

Contact Details:

LGH Hotels Management Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest-First Front Desk & Hospitality Associate in Leicester

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to LGH Hotels Management Ltd

Don't be shy about reaching out to LGH Hotels Management Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest-First Front Desk & Hospitality Associate in Leicester

Communication Skills
Attention to Detail
Teamwork
Adaptability
Problem-Solving Skills
Time Management
Customer Service Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at LGH Hotels Management Ltd

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!