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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Holiday Inn London - Sutton.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real difference in guests' experiences while growing your skills.
- Qualifications: Attention to detail and a passion for customer service are key.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 33600 £ per year.
Holiday Inn London – SuttonCheck out the hotel on our virtual tour!
The OpportunityJoin Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do
Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It
Be a Part of Something Special: Join a team that values your hard work and dedication.
Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support lineTeam reward & recognition
Free meals on duty
Free parking
Ideal Candidate
Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
Is a team player who is reliable, punctual and able to work collaboratively with others
Possesses excellent time management skills and is able to prioritise tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
Has a positive attitude and a willingness to learn and develop new skills
Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
HotelThe Holiday Inn London – Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre\’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available.
The hotel\’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities.
For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
About UsLooking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Team Member - Full Time employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Full Time
✨Tip Number 1
Get to know the hotel before your interview! Check out their virtual tour and understand their vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being a Housekeeping Team Member is all about making guests feel at home, so be ready to share your experiences.
✨Tip Number 3
Dress the part! Even if it’s just an interview, looking neat and professional can make a great first impression. It shows you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive features and tips that can help you stand out from the crowd.
We think you need these skills to ace Housekeeping Team Member - Full Time
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you love creating clean and welcoming spaces. Share any previous experience in housekeeping or similar roles to show you understand the importance of attention to detail.
Highlight Your Customer Service Skills: We want to see that you’re not just about cleaning but also about making guests feel at home. Mention any experiences where you went above and beyond for customers, as this is key to our team culture.
Be Specific About Your Skills: Don’t just say you’re a team player; give examples! Talk about how you’ve worked with others in fast-paced environments and how you manage your time effectively to meet high standards.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our sparkling team!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeping Team Member. Familiarise yourself with the importance of attention to detail and exceptional customer service, as these are crucial for the role.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience. Highlight specific examples where you exceeded expectations or improved guest satisfaction. This will demonstrate your capability and passion for the job.
✨Emphasise Teamwork
Since this role requires collaboration with other departments, be prepared to talk about your experiences working in a team. Share how you’ve contributed to a positive work environment and how you handle challenges with colleagues.
✨Ask Smart Questions
At the end of the interview, ask insightful questions about the hotel’s cleaning standards or team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
