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For Companies At a Glance
- Tasks: Join our team to keep the hotel sparkling clean and welcoming for guests.
- Company: Be part of LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Make a real impact on guest experiences while growing in a supportive environment.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service are essential.
- Other info: Located just 12 miles from central London, perfect for both work and play.
The predicted salary is between 20000 - 28000 £ per year.
London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you will be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You Will Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You Will Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travellers. The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates. Providing great value, premium accommodation just outside London, the hotel is ideal for business travellers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park.
About us: Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and presentation will help you stand out during the interview process.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial in a hotel environment where communication with other departments is key.
✨Tip Number 3
Demonstrate your passion for customer service by thinking of specific instances where you went above and beyond to ensure a guest's satisfaction. This will highlight your commitment to creating memorable experiences.
✨Tip Number 4
Be prepared to discuss your time management strategies. Since housekeeping often involves prioritising tasks under time constraints, showing that you can efficiently manage your workload will be a big plus.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded expectations in previous jobs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as time management, physical fitness, and familiarity with health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in housekeeping.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleaning standards in previous roles. Highlight any instances where your keen eye for detail made a difference.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share experiences where you went above and beyond to ensure guests had a pleasant stay. This will show that you understand the importance of creating a welcoming environment.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experience working collaboratively with others and how you contribute to a positive team dynamic. Mention your punctuality and reliability to reinforce your commitment.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift, move, and stand for long periods.
