At a Glance
- Tasks: Clean and maintain guest rooms and public areas, ensuring a spotless environment.
- Company: Join LGH Hotels Management, a leading name in UK hospitality with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Make a difference in guests' experiences while growing in a supportive team.
- Qualifications: Previous experience in housekeeping, attention to detail, and a passion for customer service.
- Other info: Located in Milton Keynes, close to shopping and transport links.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you will be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
Please make an application promptly if you are a good match for this role due to high levels of interest.
What You’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel: Situated in the heart of Milton Keynes’ business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away. For business travelers, the hotel’s proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away. Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing.
About us: Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the hotel’s standards and values. Understanding what makes our hotel unique will help you align your approach to housekeeping with our expectations, showcasing your commitment to excellence.
✨Tip Number 2
Demonstrate your attention to detail during any interactions. Whether it’s in a conversation or while touring the facilities, showing that you notice the little things can set you apart as a candidate who truly cares about guest experiences.
✨Tip Number 3
Network with current employees if possible. Engaging with our team members can provide insights into the role and the company culture, plus it shows your genuine interest in becoming part of our housekeeping team.
✨Tip Number 4
Prepare to discuss your previous experience in detail. Be ready to share specific examples of how you’ve maintained high cleaning standards and provided excellent customer service in past roles, as this will highlight your suitability for the position.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional service. Mention specific examples of how you've exceeded expectations in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, physical fitness, and familiarity with health and safety regulations. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleaning standards in previous roles. Highlight any experiences where your keen eye for detail made a difference.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share stories that showcase your ability to exceed guest expectations and create a welcoming environment. This will show that you understand the importance of making guests feel at home.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experience working collaboratively with others and how you contribute to a positive team dynamic. Mention your punctuality and reliability to reinforce your commitment.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift, move, and stand for long periods.