At a Glance
- Tasks: Supervise housekeeping staff, organise tasks, inspect cleanliness, and manage supplies.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, shopping perks, free meals, and wellness support.
- Other info: Work near iconic attractions like Regent's Park and the West End.
- Why this job: Make a real impact on guest experiences in a vibrant London hotel environment.
- Qualifications: Experience in hotel housekeeping, strong leadership, attention to detail, and flexible availability.
The predicted salary is between 24000 - 36000 £ per year.
Holiday Inn London - Regent's Park
Check out the hotel on our virtual tour!
The Opportunity
We are looking for a reliable, organised and people‑focused Housekeeping Supervisor to support the day‑to‑day running of our housekeeping department and help maintain consistently high standards across the hotel.
In this role, you will be a visible and supportive presence for the housekeeping team, providing clear guidance, reassurance and direction throughout the day. Your calm, practical approach will help the team feel confident and supported, ensuring guest rooms and public areas are presented to the highest standards of cleanliness, comfort and care.
Key Responsibilities
- Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met
- Train and guide team members, helping them feel confident, capable and clear in their responsibilities
- Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time
- Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation
- Monitor stock levels of cleaning supplies and equipment, ordering replacements when required
- Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction
- Report any maintenance, health or safety concerns promptly and accurately
- Ensure all housekeeping activities comply with health and safety standards and procedures
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who Is This Role For?
This Role Is Ideal For Someone Who
- Has experience in housekeeping and is ready to take on a supervisory or leadership role
- Takes pride in high standards of cleanliness and presentation
- Enjoys supporting and guiding others in a practical, hands‑on environment
- Communicates clearly, calmly and respectfully with colleagues across departments
- Is well organised and confident managing priorities in a busy setting
- Pays close attention to detail and understands how routine and consistency support quality
- Values teamwork and contributes to a positive, respectful workplace culture
Hotel
Discover the vibrant heart of London at the Holiday Inn London - Regent’s Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent’s Park Tube stations, our hotel offers seamless access to the city’s top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.
Step outside and find yourself immersed in the lush greenery of Regent’s Park or the bustling energy of Oxford Street’s shopping paradise, both within walking distance. Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.
For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.
The excitement doesn’t end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await. And don’t miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Supervisor in London employer: LGH Hotels Management Ltd
At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel set to reopen in September 2026 after a significant transformation, employees will benefit from opportunities for professional growth, a collaborative culture, and the chance to be part of an exciting new chapter in hospitality. Join us and enjoy a workplace that values your contributions while providing a vibrant atmosphere in one of the UK's busiest travel hubs.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in London
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding these will help you demonstrate your knowledge during the interview and show that you're ready to uphold the high standards expected at StudySmarter.
✨Tip Number 2
Highlight any previous experience in training or supervising staff. Be prepared to discuss how you've successfully led a team in the past, as this is a key aspect of the Housekeeping Supervisor role.
✨Tip Number 3
Research the hotel’s location and nearby attractions. Being knowledgeable about the area can help you connect with the interviewers and show your enthusiasm for the role and the hotel environment.
✨Tip Number 4
Prepare examples of how you've handled challenges in previous housekeeping roles, such as managing inventory or resolving guest complaints. This will demonstrate your problem-solving skills and readiness for the responsibilities of the position.
We think you need these skills to ace Housekeeping Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your leadership skills, attention to detail, and any specific achievements in previous positions.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've maintained high cleaning standards and improved team performance in past roles.
Highlight Relevant Skills:In your application, clearly outline your knowledge of health and safety regulations, time management abilities, and experience with inventory management. These are key skills the employer is looking for.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your experience in training and supervising staff, and share specific examples of how you've successfully led a team in the past.
✨Highlight Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, mention instances where your keen eye for cleanliness made a significant impact on guest satisfaction or operational efficiency.
✨Discuss Time Management Strategies
Time management is key in this role. Be ready to explain how you prioritise tasks and manage schedules effectively to ensure all areas are cleaned efficiently and on time.
✨Familiarise Yourself with Health and Safety Regulations
Knowledge of health and safety regulations is essential. Brush up on relevant guidelines and be prepared to discuss how you ensure compliance in your previous roles, as this will show your commitment to maintaining a safe environment.
