LGH Hotels Management Ltd is seeking a Guest Service Manager to lead across the hotel operation, ensuring top service, guest satisfaction and smooth daily performance. You will work closely with the General Manager and Operations Manager to coach teams and maintain brand standards throughout Reception, F&B and Housekeeping.
As a visible leader, you’ll be on the floor, engage guests, and drive improvements in guest experience, loyalty recognition and premium service during busy periods.
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Guest Service Manager: Lead Exceptional Guest Experiences employer: LGH Hotels Management Ltd
At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel undergoing an exciting transformation set to reopen in September 2026, employees will benefit from growth opportunities in a vibrant setting that values collaboration and personal development. Join us to be part of a team that prioritises warmth, professionalism, and the satisfaction of creating memorable stays for our guests.
