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- Tasks: Lead a team to create memorable guest experiences in a vibrant hotel environment.
- Company: Join the Glasgow Argyle Hotel, part of the Signature Collection by Best Western.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the face of hospitality and make every guest's stay special.
- Qualifications: Passion for hospitality and at least 12 months management experience.
- Other info: Dynamic career growth opportunities in a people-centric culture.
The predicted salary is between 30000 - 42000 £ per year.
As part of our front office management team, you'll be the first point of contact for many of our guests arriving at our hotels.
Welcome with Warmth: Ensure your team greets guests with a smile, making their arrival experience smooth and memorable.
Lead with Positivity: Motivate your team through a positive and engaging culture, delivering exceptional hospitality service.
Engage & Delight: Let your personality shine as you engage in conversation with guests, making them feel welcome and ensuring they leave with a smile.
Why Join Us
- People-Centric Culture: Our culture is all about our people. We want you to be YOU and bring your unique personality to the role.
- Create Memorable Experiences: Be part of a team dedicated to making every guest's stay special.
Benefits
- Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Passionate about hospitality.
- Experience in delivering exceptional customer service.
- At least 12 months management experience of working within a busy hotel front office environment.
- Authentic and passionate approach.
- The ability to create a positive culture within the team.
- Ability to drive and motivate teams with the ability to recognise and develop future stars.
- Strong communication skills.
Hotel
The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow. Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located. The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management. With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Assistant Hospitality Service Manager in Glasgow employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hospitality Service Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the Glasgow Argyle Hotel and its culture. Think about how your experience aligns with their values of warmth and positivity. Practise common interview questions and be ready to showcase your passion for exceptional customer service.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your authentic self shine through. Remember, they’re looking for someone who can engage and delight guests, so don’t hold back on showing your enthusiasm for hospitality.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at LGH Hotels Management. Don’t miss out on the opportunity to be part of something special!
We think you need these skills to ace Assistant Hospitality Service Manager in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and management. We’re looking for someone who can lead a team and create a positive culture, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Glasgow Argyle Hotel.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the Glasgow Argyle Hotel and its parent company, LGH Hotels Management. Understand their values, culture, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Hospitality Service Manager, your ability to engage with guests and motivate your team is crucial. Prepare examples from your past experiences where you've successfully created a positive atmosphere or resolved guest issues. This will demonstrate your passion for exceptional customer service and your leadership capabilities.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and professionally for your interview. A polished appearance not only shows respect for the interviewers but also reflects your understanding of the hospitality industry's standards.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the hotel’s operations, team culture, or future goals. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career aspirations. Remember, it’s a two-way street!
