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For Companies At a Glance
- Tasks: Ensure smooth operations in cleaning, maintenance, security, and catering at our hotel.
- Company: Join LGH Hotels Management, a leading name in UK hospitality with 42 hotels nationwide.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Be part of a dynamic team shaping the future of hospitality while making a real impact.
- Qualifications: Looking for reliable, self-motivated individuals; experience in health & safety is a plus.
- Other info: This is an entry-level, full-time role based in the vibrant Derby city centre.
The predicted salary is between 24000 - 36000 £ per year.
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Derby Midland Hotel, Signature Collection By Best Western
The Opportunity
Are you looking for a truly flexible role where you can make a difference? We\’re seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You\’ll also be the initial point of contact for key stakeholders and external multi-agencies.
What You\’ll Do
- Keep Things Running: Make sure cleaning, maintenance, security, and catering (if needed) are all working well and meet targets.
- Look After Public Areas: Ensure all shared spaces are clean, tidy, and in good condition.
- Stay Safe: Do regular fire and security checks, fix any problems quickly, and keep records.
- Be the Go-To Person: Be the main contact for teams and partners, and stay in touch by email, phone, and post.
- Look After Health & Safety: Carry out safety checks and make sure the site follows all rules and guidelines.
- Stay Alert: Keep security tight and know what to do in an emergency.
- Manage Site Access: Check people in and out of the site, making sure records are accurate and up to date.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Accurate, diligent, self-motivated, focused, and reliable.
- Previous experience in H&S and security would be desirable
- A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
- Possess a communication style that allows positive and open dialogue with users and multi-agencies.
- An ability to anticipate expectations and resolve issues.
- The ability to remain calm when in pressurised situations
Hotel
The Derby Midland Hotel, and has a total of 102 bedrooms. It is centrally located in the city centre
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitality
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General Assistant employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a General Assistant at LGH Hotels. Understanding the day-to-day tasks, such as managing public areas and conducting safety checks, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your ability to work collaboratively by preparing examples of how you've built effective relationships in previous roles. This is crucial for a position that requires communication with various teams and external partners.
✨Tip Number 3
Highlight any experience you have in health and safety or security. Being able to discuss relevant past experiences will set you apart, especially since these skills are desirable for the role.
✨Tip Number 4
Prepare to discuss how you handle pressure and resolve issues. The ability to remain calm in challenging situations is key for a General Assistant, so think of specific instances where you've successfully managed stress.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the General Assistant role. Focus on any previous roles in hospitality, health and safety, or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of LGH Hotels Management that attract you and how your skills can contribute to their team.
Highlight Key Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. These are crucial for the General Assistant position, especially when dealing with stakeholders and multi-agencies.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Flexibility
Since the role is all about being adaptable, be ready to discuss examples from your past where you've successfully handled multiple tasks or adapted to changing situations. This will demonstrate your ability to thrive in a dynamic environment.
✨Highlight Your Communication Skills
As the go-to person for teams and partners, effective communication is key. Prepare to share instances where you’ve facilitated clear dialogue or resolved misunderstandings, showcasing your collaborative spirit.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, brush up on relevant regulations and be prepared to discuss how you would ensure compliance. Mention any previous experience you have in this area to strengthen your case.
✨Demonstrate Problem-Solving Abilities
The ability to anticipate issues and resolve them is crucial. Think of specific challenges you've faced in previous roles and how you tackled them. This will show that you can remain calm under pressure and find effective solutions.
