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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, engage with guests, and create memorable dining experiences.
- Company: Join LGH Hotels Management, a leading hospitality group with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Be part of a vibrant team that values hospitality and creates unforgettable guest experiences.
- Qualifications: Enthusiasm for hospitality, experience in the industry, and a positive, engaging personality.
- Other info: Work at the newly refurbished Crowne Plaza Manchester Airport, conveniently located near terminals.
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and tv.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate:
- A contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
About us:
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Food And Beverage Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the overall vibe of the Crowne Plaza Manchester Airport will help you engage confidently with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Practice your upselling techniques! Think about how you can enhance a guest's experience by suggesting pairings or specials. This not only shows your knowledge but also your commitment to providing exceptional service.
✨Tip Number 3
Showcase your personality during any interactions. The role requires a warm and approachable demeanour, so be yourself and let your passion for hospitality shine through in conversations with both guests and team members.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed in the role. Plus, having an internal reference can give you an edge in the hiring process.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Food and Beverage Team Member position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your enthusiasm for creating memorable guest experiences. Mention specific examples from your past experiences that demonstrate your ability to engage with guests and provide exceptional service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on how you contributed to positive guest experiences.
Showcase Your Personality: Since the role requires a warm and approachable demeanor, consider including a section in your application that showcases your personality. This could be a brief statement about your passion for hospitality or a fun fact that makes you unique.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences where you created memorable guest interactions, as this will demonstrate your genuine interest in the role.
✨Prepare for Role-Play Scenarios
Be ready to engage in role-play scenarios that may be part of the interview process. Practising how you would handle guest interactions or upselling techniques can showcase your skills and confidence in real-life situations.
✨Research the Hotel and Its Values
Familiarise yourself with the hotel’s brand and values before the interview. Understanding their commitment to exceptional service will allow you to align your answers with their expectations and show that you are a good fit for their team.
✨Dress to Impress
Since you’ll be representing the hotel, dress smartly and professionally for the interview. A polished appearance reflects your understanding of the hospitality industry and your respect for the role you’re applying for.
