At a Glance
- Tasks: Join our Food & Beverage Team to create unforgettable guest experiences and deliver exceptional service.
- Company: Be part of LGH Hotels Management, a leading name in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellness support, and a cycle-to-work scheme.
- Why this job: This role offers a vibrant atmosphere, opportunities for growth, and a chance to make guests smile.
- Qualifications: We seek enthusiastic individuals with a passion for hospitality and some experience in the industry.
- Other info: Located near Cambridge, our hotel features stunning grounds and a variety of attractions nearby.
Join & excel in our brilliant Food & Beverage Team.
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Food And Beverage Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Familiarise yourself with the Cambridge Bar Hill Hotel and its offerings. Understanding the menu, special events, and the overall atmosphere will help you engage with guests more effectively and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your upselling techniques! Think of ways to enhance guest experiences by suggesting complementary dishes or drinks. This skill is crucial for a Food and Beverage Team Member and can set you apart from other candidates.
✨Tip Number 3
Showcase your passion for hospitality by sharing personal stories or experiences that highlight your customer service skills. This will help convey your genuine desire to create memorable guest experiences.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. Think of examples where you've remained calm and composed, as this is a key quality for success in a busy food and beverage environment.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Food and Beverage Team Member position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your enthusiasm for creating memorable guest experiences. Mention specific examples from your past experiences that demonstrate your ability to engage with guests and provide exceptional service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on how you contributed to positive guest experiences.
Showcase Your Personality: Since the role requires a warm and approachable demeanor, make sure your application reflects your personality. Use a friendly tone in your writing and consider including a brief section about your interests in hospitality and how you connect with guests.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with what the hotel is looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully engaged with guests in previous roles. Highlight any upselling techniques you've used and how they enhanced the customer experience, as this will showcase your ability to be the face of the hotel.
✨Be Ready for High-Pressure Scenarios
Expect questions about how you handle stressful situations. Think of specific instances where you remained calm and composed under pressure, as this is crucial in a fast-paced food and beverage environment.
✨Bring Your Unique Personality
The hotel values individuality, so don't hesitate to let your personality shine through during the interview. Share how you can create a welcoming atmosphere for guests, making them feel at home and ensuring they leave with a smile.