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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, serve guests, and create a welcoming atmosphere.
- Company: Join LGH Hotels Management, part of Best Western, with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Be part of a vibrant team delivering unforgettable guest experiences in hospitality.
- Qualifications: Enthusiasm for hospitality, experience in the industry, and a positive attitude required.
- Other info: Convenient location near central London, perfect for both business and leisure.
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Our hotel food and beverage team is dedicated to providing exceptional service, and we are on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate:
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travelers. The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates. Providing great value, premium accommodation just outside London, the hotel is ideal for business travelers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Food And Beverage Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the hotel's unique features will help you engage with guests more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your upselling techniques. Think of creative ways to suggest additional items or experiences to guests, as this is a key part of enhancing their dining experience and showcasing your hospitality skills.
✨Tip Number 3
Showcase your personality during any interactions. Being warm and approachable can make a significant difference in guest experiences, so let your genuine passion for hospitality shine through.
✨Tip Number 4
Prepare for high-pressure situations by thinking of strategies to stay calm and composed. Reflect on past experiences where you've successfully managed stress, as this will help you convey your ability to handle busy service periods.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Food and Beverage Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality. Share specific examples of how you've created memorable guest experiences in previous roles, showcasing your enthusiasm and ability to engage with others.
Highlight Relevant Experience: Make sure to detail any previous experience in hospitality or customer service. Use bullet points to clearly outline your responsibilities and achievements in past roles, particularly those that demonstrate your ability to work under pressure and maintain high standards.
Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this will demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle high-pressure situations. Think of scenarios where you remained calm and composed while providing excellent service, and be ready to discuss these experiences in detail.
✨Demonstrate Your Communication Skills
As a Food and Beverage Team Member, engaging with guests is key. Practice articulating your thoughts clearly and confidently, and consider role-playing common interactions to showcase your ability to connect with others.
✨Research the Hotel and Its Values
Familiarise yourself with the London Croydon Aerodrome Hotel and its commitment to exceptional service. Understanding the hotel's values and mission will allow you to align your answers with what they are looking for in a candidate.
