At a Glance
- Tasks: Prepare the restaurant and bar, serve guests, and create a welcoming atmosphere.
- Company: Join LGH Hotels Management, part of Best Western, with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Other info: Located near Derby city centre and the beautiful Peak District.
- Why this job: Be part of a vibrant team delivering unforgettable guest experiences in a stunning location.
- Qualifications: Enthusiasm for hospitality, experience in the industry, and a positive, engaging personality.
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate:
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Food And Beverage Team Member in Derby employer: LGH Hotels Management Ltd
At the Derby Mickleover Hotel, part of the Signature Collection By Best Western, we pride ourselves on fostering a vibrant work culture where our team members are valued as our greatest asset. With exceptional employee benefits including discounts across our hotel portfolio, wellness support, and opportunities for personal growth, we create an environment that not only prioritises guest satisfaction but also nurtures your career in hospitality. Located near the stunning Peak District and with excellent transport links, this is the perfect place to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Team Member in Derby
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the overall vibe of the Derby Mickleover Hotel will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your personality during any interactions. The ideal candidate is someone who can create a welcoming atmosphere, so let your warmth and approachability shine through when you meet with the team or during any informal chats.
✨Tip Number 3
Prepare to discuss your previous hospitality experiences in detail. Highlight specific situations where you successfully engaged with guests or handled high-pressure scenarios, as this will demonstrate your capability to thrive in a busy environment.
✨Tip Number 4
Research the Best Western brand and its values. Understanding their commitment to exceptional service will allow you to align your personal values with theirs, making you a more attractive candidate for the Food and Beverage Team Member position.
We think you need these skills to ace Food And Beverage Team Member in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in hospitality. Focus on roles where you've provided exceptional customer service, as this is key for the Food and Beverage Team Member position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality. Mention specific experiences where you created memorable guest experiences and how you embody the qualities they are looking for.
Highlight Your Skills:In your application, emphasise skills such as upselling techniques, attention to detail, and your ability to remain calm under pressure. These are crucial for the role and will set you apart from other candidates.
Show Enthusiasm:Let your personality shine through in your application. Express your genuine enthusiasm for the role and the hospitality industry, as this is something the hotel values highly in their team members.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight any upselling techniques you've used and how they enhanced the guest experience, as this is a key aspect of the role.
✨Be Ready for Scenario Questions
Expect questions about how you would handle high-pressure situations or difficult guests. Think of specific scenarios from your past experiences and how you managed them effectively, showcasing your calmness and professionalism.
✨Bring Your Unique Personality
The hotel values individuality, so don’t be afraid to let your personality shine through. Share what makes you unique and how you can contribute to creating a welcoming atmosphere for guests.
