At a Glance
- Tasks: Prepare and serve food and drinks, creating memorable experiences for guests.
- Company: Join the vibrant team at Carlisle Station Hotel, part of Best Western.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Showcase your passion for hospitality and make guests smile every day.
- Qualifications: Experience in hospitality and a friendly, engaging personality.
- Other info: Be part of a dynamic team in a stunning Victorian hotel.
Carlisle Station Hotel, Sure Collection By Best Western
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You\’ll Do
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Hotel
With its royal history, splendid architecture, and superbly central location, the Carlisle Station Hotel, part of the Sure Collection By Best Western, is one of the most desirable places to stay in Cumbria’s capital. This striking Victorian building is paired with modern, boutique interiors.
The hotel features 70 comfortable bedrooms, including family rooms and singles. It also boasts a stunning Victorian ballroom that can host up to 180 guests, and 5 versatile meeting rooms accommodating up to 220 delegates.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Food And Beverage Team Member (25hr) employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member (25hr)
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, pop by the Carlisle Station Hotel to soak in the atmosphere. This will help you understand what they value in guest experiences and show your genuine interest.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to get comfortable with taking orders and upselling. The more you practice, the more natural it will feel when you're engaging with guests.
✨Tip Number 3
Show off your personality! When you meet the team, let your warmth and enthusiasm shine through. Remember, they’re looking for someone who can create memorable experiences, so be yourself and let that passion for hospitality come alive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Food And Beverage Team Member (25hr)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in hospitality and how it aligns with our values at StudySmarter. This shows us you’re genuinely interested in joining our team.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in our industry!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it’s super easy to navigate!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Company
Before your interview, take some time to research Carlisle Station Hotel and its values. Understand their commitment to exceptional service and how they create memorable guest experiences. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples from your past experiences where you went above and beyond to create a positive experience for guests. This will demonstrate your natural ability to engage with others and your sincere desire to contribute to the hotel's reputation.
✨Practice Upselling Techniques
Since upselling is a key part of the role, prepare to discuss how you would approach this in a friendly and effective manner. Think of examples where you've successfully upsold products or services in previous roles, and be ready to share these strategies during your interview.
✨Bring Your Personality
The hotel is looking for someone who can create a welcoming atmosphere, so don’t be afraid to let your unique personality shine. Be warm, approachable, and professional during the interview. This will help the interviewers envision you as part of their team, making guests feel right at home.