At a Glance
- Tasks: Prepare and serve food and drinks, creating memorable experiences for guests.
- Company: Join the Queen at Chester Hotel, part of Best Western's premier collection.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: Passion for hospitality and experience in a restaurant or hotel setting.
The Queen at Chester Hotel
Check out the hotel on our virtual tour!
Food & Beverage Team Member
The Opportunity
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.
In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.
We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.
You’ll Be a Great Fit If You
- Have a friendly, positive attitude and enjoy engaging with guests
- Like working in a fast‑paced, lively environment
- Take pride in presentation, service, and attention to detail
- Feel confident recommending food and drinks and enhancing the guest experience
- Enjoy being part of a supportive, energetic team
- Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hotel
Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond.
Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first‑class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry.
All 218 bedrooms feature superfast Wi‑Fi, a TV, and 24‑hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Food And Beverage Team Member in Chester employer: LGH Hotels Management Ltd
At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Leisure Club Assistant Manager at the Holiday Inn Bristol - Filton, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment dedicated to delivering exceptional member experiences. Join us in a location that not only offers a dynamic workplace but also a chance to make a meaningful impact in the lives of our members and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Team Member in Chester
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching The Queen at Chester Hotel. Familiarise yourself with their services and unique offerings so you can chat confidently about how you can contribute to their guest experience.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm for hospitality shine through. Share stories of past experiences where you made a guest's day better – it’s all about those memorable moments!
✨Tip Number 3
Practice your upselling techniques! Think of creative ways to enhance a guest's dining experience. Whether it's recommending a signature cocktail or a delicious dessert, showing that you can elevate their experience will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant team at LGH Hotels Management.
We think you need these skills to ace Food And Beverage Team Member in Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality and passion come alive on the page!
Tailor Your Application:Make sure to customise your application to fit the Food and Beverage Team Member role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use a warm tone but avoid slang or overly casual language. We’re looking for someone who can balance professionalism with a welcoming attitude, just like you would with our guests!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows us you’re keen to be part of our vibrant team at The Queen at Chester Hotel. We can’t wait to hear from you!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know Your Hospitality Basics
Before the interview, brush up on your knowledge of hospitality principles. Understand what exceptional service looks like and be ready to share examples from your past experiences. This will show your genuine passion for the industry and your commitment to creating memorable guest experiences.
✨Showcase Your Personality
As a Food and Beverage Team Member, your personality is key! Be yourself during the interview and let your enthusiasm shine through. Practice engaging with the interviewer as if they were a guest, demonstrating your ability to create a welcoming atmosphere.
✨Prepare for Situational Questions
Expect questions that assess how you handle high-pressure situations. Think of specific instances where you remained calm and composed while providing excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how the hotel maintains its high standards of service. This shows your interest in the role and helps you determine if it’s the right fit for you.
