At a Glance
- Tasks: Prepare and serve food and drinks, creating memorable experiences for guests.
- Company: Join the Queen at Chester Hotel, part of Best Western's premier collection.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: Passion for hospitality and experience in a restaurant or hotel setting.
- Other info: Dynamic team environment with opportunities for personal growth.
Overview
The Queen at Chester Hotel, Premier Collection By Best Western
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\βre on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You\βll Do
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts β ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Hotel
Welcome to the original railway hotel. Since 1860, weβve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond. Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Donβt miss our hidden gem, the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry. All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Food And Beverage Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food And Beverage Team Member
β¨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching The Queen at Chester Hotel. Familiarise yourself with their services and unique offerings so you can chat confidently about how you can contribute to their guest experience.
β¨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm for hospitality shine through. Share stories of past experiences where you made a guest's day better β itβs all about those memorable moments!
β¨Tip Number 3
Practice your upselling techniques! Think of creative ways to enhance a guest's dining experience. Whether it's recommending a signature cocktail or a delicious dessert, showing that you can elevate their experience will set you apart.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in joining our vibrant team at LGH Hotels Management.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application π«‘
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality and passion come alive on the page!
Tailor Your Application: Make sure to customise your application to fit the Food and Beverage Team Member role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us youβve done your homework and are genuinely interested in joining our team.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use a warm tone but avoid slang or overly casual language. Weβre looking for someone who can balance professionalism with a welcoming attitude, just like you would with our guests!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details directly. Plus, it shows us youβre keen to be part of our vibrant team at The Queen at Chester Hotel. We canβt wait to hear from you!
How to prepare for a job interview at LGH Hotels Management Ltd
β¨Know Your Hospitality Basics
Before the interview, brush up on your knowledge of hospitality principles. Understand what exceptional service looks like and be ready to share examples from your past experiences. This will show your genuine passion for the industry and your commitment to creating memorable guest experiences.
β¨Showcase Your Personality
As a Food and Beverage Team Member, your personality is key! Be yourself during the interview and let your enthusiasm shine through. Practice engaging with the interviewer as if they were a guest, demonstrating your ability to create a welcoming atmosphere.
β¨Prepare for Situational Questions
Expect questions that assess how you handle high-pressure situations. Think of specific instances where you remained calm and composed while providing excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture, training opportunities, or how the hotel maintains its high standards of service. This shows your interest in the role and helps you determine if itβs the right fit for you.