Food And Beverage Team Member

Food And Beverage Team Member

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable guest experiences in our vibrant food and beverage team.
  • Company: Join LGH Hotels Management at Holiday Inn Cardiff City Centre.
  • Benefits: Enjoy employee discounts, free meals, and wellness support.
  • Why this job: Showcase your passion for hospitality and make guests smile every day.
  • Qualifications: Enthusiasm for hospitality and experience in a similar role.
  • Other info: Be part of a dynamic team in a prime city location.

Holiday Inn Cardiff City Centre

The Opportunity

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.

What You\’ll Do

  • Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
  • Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
  • Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
  • Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium. With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference center features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences. Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving delicious dishes and refreshing beverages throughout the day.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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Food And Beverage Team Member employer: LGH Hotels Management Ltd

At LGH Hotels Management Ltd, we pride ourselves on being an exceptional employer in the heart of Cardiff, where our vibrant work culture fosters a passion for hospitality and guest satisfaction. With a range of benefits including employee discounts, wellbeing support, and opportunities for personal growth, we empower our team members to thrive in their roles while creating unforgettable experiences for our guests. Join us at the Holiday Inn Cardiff City Centre and be part of a dynamic team that values your contributions and encourages your development in the exciting world of hospitality.
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Contact Detail:

LGH Hotels Management Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Food And Beverage Team Member

✨Tip Number 1

Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn Cardiff City Centre. Familiarising yourself with the venue will help you speak confidently about how you can contribute to creating those unforgettable guest experiences.

✨Tip Number 2

Show off your personality! When you meet the team, let your enthusiasm for hospitality shine through. Remember, they’re looking for someone who can engage with guests and create a welcoming atmosphere, so be yourself and let that warmth come across.

✨Tip Number 3

Prepare some examples! Think of times when you’ve gone above and beyond in customer service or created memorable experiences for guests. Sharing these stories during your chat will demonstrate your passion and suitability for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant team at LGH Hotels Management. Don’t miss out on this opportunity!

We think you need these skills to ace Food And Beverage Team Member

Hospitality Skills
Customer Service
Upselling Techniques
Attention to Detail
Communication Skills
Engagement Skills
Teamwork
Positive Attitude
Adaptability
Problem-Solving Skills
Professionalism
Willingness to Learn
Interpersonal Skills

Some tips for your application 🫑

Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality!

Tailor Your Application: Make sure to customise your application to match the Food and Beverage Team Member role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. It shows us you’ve done your homework!

Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use a warm tone but ensure your language is clear and concise. We’re looking for someone who can engage with guests effortlessly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at LGH Hotels Management Ltd

✨Know Your Stuff

Before the interview, take some time to research LGH Hotels Management and the Holiday Inn Cardiff City Centre. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only show your enthusiasm but also help you tailor your answers to align with their expectations.

✨Showcase Your Personality

As a Food and Beverage Team Member, your personality is key! Be ready to share examples of how you've created memorable guest experiences in the past. Use specific stories that highlight your warmth, professionalism, and ability to engage with guests. Remember, they want to see your passion for hospitality shine through!

✨Practice Upselling Techniques

Since upselling is part of the role, think about how you can effectively promote menu items or specials during the interview. Prepare a few examples of how you might suggest additional items to enhance a guest's experience. This will demonstrate your understanding of the role and your proactive approach to service.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Plus, it leaves a positive impression on the interviewers!

Food And Beverage Team Member
LGH Hotels Management Ltd
Location: Cardiff

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