F&B Supervisor: Lead Service & Guest Experience
F&B Supervisor: Lead Service & Guest Experience

F&B Supervisor: Lead Service & Guest Experience

Full-Time 25000 - 30000 £ / year (est.) No home office possible
LGH Hotels Management Ltd

At a Glance

  • Tasks: Lead the Food & Beverage team to create unforgettable guest experiences.
  • Company: Join the award-winning Hull Humber View Hotel, part of Best Western.
  • Benefits: Enjoy employee discounts, free meals, and wellness support.
  • Why this job: Be a hospitality ambassador and make a real impact on guest satisfaction.
  • Qualifications: Experience in a supervisory role and a passion for food and beverage.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 25000 - 30000 £ per year.

Hull Humber View Hotel, Signature Collection By Best Western

The Opportunity

Are you a highly motivated and skilled individual with a passion for hospitality? We have a fantastic opportunity for you to join our team as a Food & Beverage Supervisor. As a key member of our Food & Beverage department, you will play a vital role in the ongoing success of our hotels and in creating exceptional experiences for our guests.

What You'll Do

  • Set the Standard: Ensure our restaurant and bar areas are impeccably prepared for service, maintaining exceptional presentation at all times.
  • Be an Ambassador: Represent our hotels with outstanding customer service, upholding our brand reputation.
  • Drive Success: Work closely with the Food & Beverage Manager to support the team and drive revenue growth, stepping in to lead in their absence.
  • Deliver Excellence: Focus on providing memorable and personalized food experiences for all guests.

Benefits

  • Employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • A genuine passion for the Food and Beverage industry, with a desire to create exceptional experiences for our guests.
  • Proven experience in a management or supervisory role, ideally within a Food and Beverage environment.
  • An authentic and passionate approach to leadership, with the ability to inspire and motivate a team to achieve their best.
  • The ability to foster a positive and inclusive culture within the team, encouraging open communication and collaboration.
  • A talent for identifying and nurturing future leaders within the team, with a focus on driving individual and team development.
  • Excellent numerical and literacy skills, with the ability to interpret and analyse financial data and reports.
  • Strong organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively.

If you possess these qualities, we encourage you to apply for this exciting opportunity to join our team as a Food and Beverage Supervisor. With a focus on exceptional guest experiences and a commitment to fostering a supportive and collaborative team culture, we are dedicated to providing our employees with a rewarding and fulfilling career in the hospitality industry.

Hotel

With dramatic views over the Humber estuary and iconic bridge, and just a short 10-minute drive from Hull city centre, you’ll find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western. Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite. For a truly grand entrance, the hotel even has its own helipad for helicopter access.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

F&B Supervisor: Lead Service & Guest Experience employer: LGH Hotels Management Ltd

At Hull Humber View Hotel, part of the Signature Collection by Best Western, we pride ourselves on being an exceptional employer in the hospitality sector. Our team enjoys a vibrant work culture that prioritises employee wellbeing, offering extensive benefits such as discounts across our hotel portfolio, free meals on duty, and a supportive environment for personal and professional growth. With stunning views and a commitment to creating memorable guest experiences, we provide a rewarding career path for those passionate about food and beverage service.
LGH Hotels Management Ltd

Contact Detail:

LGH Hotels Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Supervisor: Lead Service & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Food & Beverage Supervisor role or can put in a good word for you.

✨Tip Number 2

Show up in style! If you’re applying for a position, consider visiting the hotel in person. Dress smartly, introduce yourself, and express your interest. It’s a great way to make a memorable first impression.

✨Tip Number 3

Prepare for the interview by researching the hotel and its values. Be ready to discuss how your passion for hospitality aligns with their mission to create exceptional guest experiences. We want to see that spark!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hull Humber View Hotel.

We think you need these skills to ace F&B Supervisor: Lead Service & Guest Experience

Customer Service
Leadership Skills
Team Motivation
Communication Skills
Organisational Skills
Attention to Detail
Financial Data Analysis
Planning Skills
Problem-Solving Skills
Hospitality Knowledge
Guest Experience Management
Collaboration
Inclusivity
Talent Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for the food and beverage industry shine through. We want to see your enthusiasm for creating exceptional guest experiences, so don’t hold back!

Tailor Your CV: Make sure your CV is tailored to the role of F&B Supervisor. Highlight your relevant experience in management or supervisory roles, and showcase any achievements that demonstrate your ability to drive success in a hospitality setting.

Be Authentic: We value authenticity, so be yourself in your application. Share your leadership style and how you inspire and motivate teams. This will help us see how you can fit into our positive and inclusive culture.

Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at LGH Hotels Management Ltd

✨Know Your Stuff

Before the interview, make sure you’re well-versed in the hospitality industry, especially in food and beverage service. Brush up on current trends, customer service best practices, and any specific offerings of the Hull Humber View Hotel. This will show your passion and commitment to creating exceptional guest experiences.

✨Showcase Your Leadership Skills

As a Food & Beverage Supervisor, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight how you fostered a positive culture and encouraged open communication among team members.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage a challenging guest complaint or a busy service period. Practising these responses will help you demonstrate your ability to deliver excellence under pressure.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the hotel's goals, team dynamics, or how they measure success in guest experiences. This shows your genuine interest in the role and helps you gauge if the hotel is the right fit for you.

F&B Supervisor: Lead Service & Guest Experience
LGH Hotels Management Ltd

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