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- Tasks: Create a welcoming environment and assist members with gym equipment.
- Company: Join the friendly team at Holiday Inn Brentwood.
- Benefits: Enjoy employee discounts and access to global hotel benefits.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Make a positive impact on members' leisure experiences every day.
- Qualifications: Friendly, reliable, and customer-focused attitude required.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe and well-organised leisure environment where members feel comfortable, confident and supported. Taking a Human Givens approach, you’ll help meet people’s core needs for safety, belonging, reassurance and enjoyment, ensuring every member’s visit is a positive experience.
What You’ll Be Responsible For:
- Ensuring the leisure club facilities are clean, tidy and well maintained at all times.
- Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely.
- Assisting members with gym and leisure equipment, ensuring correct and safe use.
- Providing warm, attentive and professional customer service to all members and guests.
- Supporting the sale of memberships and leisure services by communicating benefits clearly and positively.
- Following health and safety procedures to maintain a safe environment for members and colleagues.
- Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager.
- Supporting the opening and closing of the leisure club as required.
- Completing required records and paperwork accurately and on time.
Benefits:
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
leisure Club Attendant in Essex employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land leisure Club Attendant in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holiday Inn Brentwood's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Leisure Club Attendant, you'll be interacting with members all day. Think of examples from your past experiences where you provided excellent service and be ready to share them during your chat.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you can fit into the leisure environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace leisure Club Attendant in Essex
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or leisure environments. We love seeing how your past roles have prepared you for creating a welcoming atmosphere for our members.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Leisure Club Attendant does. Familiarise yourself with the responsibilities listed in the job description, like maintaining cleanliness and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a welcoming environment, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you made someone feel comfortable or resolved an issue effectively. This will show that you can meet members' needs for safety and belonging.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in this role, brush up on relevant procedures and regulations. Be prepared to discuss how you would handle safety concerns or maintenance issues. This shows that you take the responsibility seriously and are proactive about ensuring a safe environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the workplace is the right fit for you.