At a Glance
- Tasks: Lead hotel operations and create unforgettable guest experiences every day.
- Company: Join LGH Hotels Management, a vibrant part of the Best Western family.
- Benefits: Enjoy discounts, free meals, wellness support, and more perks!
- Other info: Work in a stunning hotel with great career growth opportunities.
- Why this job: Be a key player in a dynamic team and shape memorable stays.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Duty Manager role at LGH Hotels Management Ltd, Glasgow Argyle Hotel, Signature Collection by Best Western.
Are you passionate about creating memorable guest experiences in a welcoming and energetic hotel environment? We’re looking for a proactive and hands-on Duty Manager to join our management team.
Responsibilities
- Act as the senior manager on duty, overseeing daily hotel operations
- Lead and support front-of-house teams to deliver exceptional guest service
- Handle guest feedback and resolve issues promptly and professionally
- Ensure health & safety, security, and brand standards are maintained
- Collaborate with department heads to ensure smooth handovers and communication
- Support training and development of team members
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Proven experience in a supervisory or management role within a hospitality environment
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- Calm under pressure and thrives in a fast-paced environment
- Flexible with working hours, including evenings, weekends, and holidays
About the Hotel
The Glasgow Hotel, part of the Signature Collection by Best Western, blends old and new architecture and is a standout on the Glasgow skyline near the River Clyde, in the heart of the city.
Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from Glasgow Central and Glasgow Queen Street stations, the hotel is ideally located.
The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms.
About Us
Looking for an exciting career in the hospitality industry? LGH Hotels Management has a growing portfolio of 42 hotels throughout the UK, including brands such as Crowne Plaza, Holiday Inn, and Best Western. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
#J-18808-LjbffrDuty Manager in Glasgow employer: LGH Hotels Management Ltd
At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee wellbeing and growth. As a Duty Manager at the Glasgow Argyle Hotel, you will enjoy a range of benefits including generous employee discounts, wellness support, and opportunities for professional development, all within a stunning hotel environment that is central to Glasgow's rich cultural scene. Join us in creating unforgettable guest experiences while advancing your career in a dynamic and rewarding hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios you might face as a Duty Manager. Think about how you’d handle guest complaints or lead a team during busy shifts. The more prepared you are, the more confident you’ll feel!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories of memorable guest experiences you’ve created – it’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities at LGH Hotels Management, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Duty Manager in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see that you’re genuinely excited about the role and the hospitality industry!
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in supervisory or management roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Duty Manager role at LGH Hotels Management.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research the Glasgow Argyle Hotel and its unique offerings. Familiarise yourself with its history, amenities, and recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate staff and ensure exceptional guest service, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to handle guest complaints or manage a crisis. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Flexibility and Adaptability
The hospitality industry is fast-paced and ever-changing. Highlight your flexibility in working hours and your ability to adapt to different situations. Share specific instances where you've thrived under pressure, as this will demonstrate your suitability for the role.
