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- Tasks: Manage operations, safety, and communication for a busy building.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, wellbeing support, free meals, and more!
- Why this job: Make a real impact while leading a dedicated team in a vibrant environment.
- Qualifications: Facilities management experience preferred; strong communication and multitasking skills required.
- Other info: Work at the Crowne Plaza London Heathrow, just minutes from the airport.
The predicted salary is between 28800 - 43200 £ per year.
Duty Manager The Opportunity Are you ready to take on a pivotal role in managing a building that hosts key stakeholders and multi-agencies? We\’re looking for a dedicated Duty Manager to ensure everything runs smoothly and efficiently.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
What You\’ll Do: Oversee Operations: Manage cleaning, maintenance, security, and catering (where applicable), ensuring all SLAs and KPIs are met.
Ensure Safety: Conduct fire and security walk rounds, promptly addressing and logging any issues.
Be the Point of Contact: Act as the main point of contact for key stakeholders and multi-agencies, maintaining clear and regular communication via email, mail, and telephone.
Health & Safety: Perform general health and safety duties, including risk assessments and compliance with statutory and non-statutory site requirements.
Security Awareness: Maintain a high level of security awareness and knowledge of emergency evacuation procedures.
Why Join Us? Be part of a team dedicated to maintaining excellence and ensuring the smooth operation of our building.
If you\’re ready to lead with expertise and make a difference, we want to hear from you! Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Access to the IHG employee room benefit programme across their global portfolio.
(T&Cs apply).
Shopping discounts
– ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal Candidate Facilities management experience would be desirable.
Accurate, diligent, self-motivated, focused, and reliable.
The ability to multi-task effectively and prioritise workload.
A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
Ability to work under pressure.
Possess a communication style that allows positive and open dialogue with users and multi-agencies.
Motivate and lead a small team during the shift.
Hotel The Crowne Plaza London Heathrow hotel boasts a prime location just off the M4 Motorway, only a 5-minute drive from Heathrow Airport.
With 465 bedrooms, guests can enjoy a variety of exquisite dining options, including British cuisine at Orwell’s Brasserie, fine-dining Indian dishes at Eriki, and the cozy atmosphere of the Bar Lounge or O’Driscolls Irish Bar About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.d02fcfcb-6df4-40ee-95cf-3eb059ce3173
Duty Manager employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific operations of the Crowne Plaza London Heathrow. Understanding their unique challenges and how they manage their facilities will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of LGH Hotels Management. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in managing multi-agency communications. Highlighting your ability to maintain clear dialogue with various stakeholders will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the hospitality industry. Being well-versed in these areas will reassure employers of your capability to handle safety compliance effectively.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, operations oversight, and team leadership. Use specific examples that demonstrate your ability to manage multiple tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Duty Manager role. Emphasise your communication skills and experience in maintaining safety and security standards.
Highlight Relevant Skills: In your application, clearly outline your skills related to health and safety compliance, stakeholder communication, and your ability to work under pressure. These are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Operations Inside Out
Familiarise yourself with the key operations of a Duty Manager, such as cleaning, maintenance, and security. Be prepared to discuss how you would ensure that all SLAs and KPIs are met, showcasing your understanding of facilities management.
✨Demonstrate Safety Awareness
Highlight your knowledge of health and safety protocols during the interview. Be ready to explain how you would conduct fire and security walk rounds, and address any issues promptly, showing your commitment to maintaining a safe environment.
✨Communication is Key
As the main point of contact for stakeholders, effective communication is crucial. Prepare examples of how you've maintained clear communication in previous roles, and be ready to discuss your approach to fostering positive relationships with multi-agencies.
✨Showcase Your Leadership Skills
The role requires motivating and leading a small team. Think of instances where you've successfully led a team under pressure, and be prepared to share these experiences to demonstrate your leadership capabilities.
