At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences in food and beverage.
- Company: Join a renowned hotel chain focused on outstanding hospitality.
- Benefits: Enjoy employee discounts, health support, and free meals on duty.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in hospitality management and a passion for food and beverage.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
Providing great hospitality is at the heart of all our hotels, it is everything that we do, and our hospitality managers always deliver. The food and beverage operation is a vital component of our hotels and contributes to the overall hotel commercial plan. You will have full management responsibility for the restaurants, bar, in-room dining, conference & banqueting, and special events. This is a hands‑on role; your focus will be on leading your team to deliver exceptional guest hospitality experiences, managing the F&B budget, rotas, stock control, and sales. It should be natural for you to lead and give direction to a team of food & beverage experts who are passionate and dedicated to delivering exceptional guest experiences. As a people person, you will thrive in taking ownership of their ongoing development.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
- Passionate about all things hospitality & food.
- Proven track record of success working in a management role within a busy food and beverage operation.
- Strong operational knowledge of food & beverage and strong commercial awareness in this sector.
- Capability to drive and motivate teams through periods of change, and a track record in recognising and developing future hospitality stars.
- The ability to create a positive culture within the team.
- Excellent level of numeracy and literacy skills.
- Strong organisation and planning skills.
- Experienced in managing budgets and driving revenue sales.
Hospitality Service Manager in Chester employer: LGH Hotels Management Ltd
As a Hospitality Service Manager with us, you will be part of a vibrant team dedicated to delivering exceptional guest experiences in a dynamic environment. Our commitment to employee growth is reflected in our comprehensive training programmes and the opportunity to lead a passionate team, all while enjoying fantastic benefits such as generous discounts across our hotel portfolio and a supportive work culture that prioritises your well-being. Join us in creating memorable moments for our guests while advancing your career in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up at industry events or local hospitality meet-ups. It's a great way to meet potential employers and showcase your passion for food and beverage management. Plus, it gives you a chance to chat about your experience in a relaxed setting.
✨Tip Number 3
When you get an interview, be ready to share specific examples of how you've led teams and improved guest experiences. Use numbers to back up your achievements – everyone loves a good success story backed by data!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our hospitality mission.
We think you need these skills to ace Hospitality Service Manager in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality:Let us see your enthusiasm for the hospitality industry right from the start! In your application, share specific experiences that highlight your love for food and beverage operations. We want to know what makes you tick!
Highlight Your Management Skills:We’re looking for someone who can lead a team effectively. Make sure to include examples of how you've successfully managed teams in the past, especially in busy environments. Show us how you’ve motivated others and driven success!
Be Numbers Savvy:Since managing budgets is key for this role, don’t shy away from showcasing your numerical skills. Include any relevant experience with budget management or driving sales in your application. We love a candidate who knows their way around figures!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description and align your experiences with what we’re looking for. Remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of the hospitality industry, especially food and beverage operations. Be ready to discuss trends, challenges, and what exceptional guest experiences look like. This will show that you're not just passionate but also informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or handled challenges. This is a hands-on role, so demonstrating your ability to inspire and develop others is key.
✨Be Ready with Numbers
Since managing budgets and driving revenue is crucial, come prepared to discuss your experience with financial management. Bring examples of how you've successfully managed budgets or improved sales in previous roles. This will highlight your strong commercial awareness.
✨Create a Positive Culture
Think about how you can foster a positive team culture. Be ready to share your strategies for team development and how you’ve recognised and nurtured talent in the past. This will resonate well with the interviewers looking for someone who can create a thriving environment.
