Guest Experience Concierge – Front Desk in Chester

Guest Experience Concierge – Front Desk in Chester

Chester Full-Time On-site
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The Queen at Chester Hotel, part of LGH Hotels Management Ltd, is seeking a friendly Hotel Receptionist to join the Front Office team. You will be the first point of contact, welcoming guests, managing check-in/out, and guiding them through their stay with warmth and efficiency.

You will handle reservations, answer calls and emails, and provide information about the hotel and local area. A calm, detail‑oriented, guest‑focused approach is essential to creating memorable experiences.

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Guest Experience Concierge – Front Desk in Chester employer: LGH Hotels Management Ltd

At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel undergoing an exciting transformation set to reopen in September 2026, employees will benefit from growth opportunities in a vibrant setting that values collaboration and personal development. Join us to be part of a team that prioritises warmth, professionalism, and the satisfaction of creating memorable stays for our guests.

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Contact Details:

LGH Hotels Management Ltd Recruitment Team