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For Companies At a Glance
- Tasks: Work across various hotel departments, ensuring exceptional service and smooth operations.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Why this job: Be part of a dynamic team dedicated to creating unforgettable guest experiences.
- Qualifications: Customer service experience, strong communication skills, and a can-do attitude required.
- Other info: Flexible role with opportunities for growth in a vibrant hotel environment.
The predicted salary is between 24000 - 36000 £ per year.
Warrington Fir Grove Hotel, Sure Collection By Best Western
The Opportunity
Join Our Team in a Truly Flexible Role! Are you ready for a dynamic and versatile position? We are looking for someone to work across the entire hotel operation, stepping in wherever the business needs you—whether it’s Reception, Conference & Events, Restaurant and Bar, or Housekeeping.
What You’ll Do
- Be Everywhere: Work multi-functionally across various departments, ensuring smooth operations and exceptional service.
- Deliver Excellence: Personally ensure our guests always receive top-notch service and that all aspects of the hotel are maintained and presented to the highest standard.
- Adapt and Thrive: Embrace the flexibility of the role, adapting to different tasks and challenges as they arise.
Why Join Us?
Be part of a team dedicated to providing exceptional guest experiences and maintaining the highest standards. If you’re ready for a flexible and dynamic role, we want to hear from you!
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector.
- Excellent level of numeracy and literacy skills.
- Excellent oral and written communication skills.
- Excellent problem-solving skills and attention to detail.
- Ability to work under pressure.
- Strong organisation and planning skills and the ability to prioritise appropriately.
- Fully flexible with working hours/shifts.
- Possess a can-do attitude.
- Good understanding of the English language.
Hotel
When it comes to visiting the northwest of England, then Warrington Fir Grove Hotel, the hotel has a total of 52 bedrooms, is easy to reach and less than 20 miles from the heart of Manchester, Liverpool and Chester.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Locations
Hospitality Service Expert in Cheshire, Warrington employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Service Expert in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality sector. They might know of openings or can put in a good word for you—personal connections can make all the difference!
✨Tip Number 2
Show off your versatility! When you get the chance to chat with potential employers, highlight your ability to adapt and thrive in different roles. Let them know you're ready to jump into any department, whether it's Reception or Housekeeping.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've delivered exceptional service or solved problems under pressure. We want to hear your stories that showcase your skills and can-do attitude.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Warrington Fir Grove Hotel!
We think you need these skills to ace Hospitality Service Expert in Cheshire, Warrington
Some tips for your application 🫡
Show Your Versatility: Since the role is all about being flexible and multi-functional, make sure to highlight any experience you have in different areas of hospitality. We want to see how you can adapt and thrive in various situations!
Emphasise Customer Service Skills: This position is all about delivering top-notch service, so don’t hold back on showcasing your customer-facing experience. Share specific examples where you’ve gone above and beyond for guests—this will really catch our eye!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-organised applications that are easy to read, so keep it tidy and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research Warrington Fir Grove Hotel and its services. Familiarise yourself with their offerings, such as the restaurant, bar, and conference facilities. This knowledge will help you demonstrate your genuine interest in the role and show that you're ready to contribute to their exceptional guest experiences.
✨Showcase Your Flexibility
Since the role requires you to work across various departments, be prepared to discuss your adaptability. Share examples from your past experiences where you've successfully taken on different tasks or roles. Highlighting your can-do attitude will resonate well with the interviewers looking for someone who can thrive in a dynamic environment.
✨Emphasise Customer Service Skills
As a Hospitality Service Expert, delivering top-notch service is key. Be ready to talk about your previous customer-facing roles and how you've gone above and beyond to ensure guest satisfaction. Use specific examples to illustrate your problem-solving skills and attention to detail, which are crucial in maintaining high standards.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the hotel and the team. Ask about their approach to guest experiences or how they support staff development. This not only shows your enthusiasm for the role but also helps you gauge if the hotel is the right fit for you.