Hospitality Service Supervisor - Housekeeping in Cambridge

Hospitality Service Supervisor - Housekeeping in Cambridge

Cambridge Full-Time 24000 - 36000 £ / year (est.) No working from home possible
LGH Hotels Management Ltd

At a Glance

  • Tasks: Lead the housekeeping team to ensure our hotel sparkles and guests have a memorable stay.
  • Company: Join the vibrant Cambridge Bar Hill Hotel, part of the Signature Collection by Best Western.
  • Benefits: Enjoy employee discounts, free meals, parking, and wellness support.
  • Other info: Dynamic environment with opportunities for growth in a leading hotel chain.
  • Why this job: Be a rock star in hospitality, making a real impact on guest experiences.
  • Qualifications: Passion for cleanliness and service, with attention to detail and a proactive attitude.

The predicted salary is between 24000 - 36000 £ per year.

The Opportunity

Our Hospitality Service Supervisors are the rock stars of our hotel operation, playing a pivotal role in the housekeeping department. As one of our supervisors, you'll be the guardian of cleanliness, ensuring every corner of our hotel sparkles and shines.

What You'll Do:

  • Maintain Excellence: Service hotel bedrooms and public areas to the highest standards, ensuring everything is pristine and perfect within the allocated time frame.
  • Ensure Quality: Master the art of our cleaning standards and presentation for all room categories. Report any breakages or damages immediately to keep everything in top shape.
  • Create Impact: Your dedication to maintaining cleanliness and providing outstanding guest experiences will leave a lasting impression on our guests.

Why Join Us:

  • Be a Rock Star: Play a crucial role in our hotel's success, making sure every guest enjoys a clean, comfortable, and memorable stay.
  • Supportive Environment: Join a team that values your hard work and dedication, offering a rewarding and positive atmosphere.

If you're passionate about hospitality and ready to make a difference, we want you on our team! Apply now and help us create exceptional guest experiences.

Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio include shopping discounts, eye care, free legal & money advice, counselling sessions, cycle to work scheme, wellbeing tips and support, fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, 24/7 advice and support line, team reward & recognition, free meals on duty, and free parking.

Ideal Candidate

  • You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
  • Exceptional attention to detail.
  • Highly motivated and proactive; acting with professionalism and positivity in all interactions.
  • Passionate about the hospitality industry.
  • Experience within a hotel housekeeping department (Preferred).
  • A desire to learn and grow within the role.
  • Authentic energy and a genuine passion for making guests smile.

Hotel

Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Cambridge Bar Hill Hotel, part of the Signature Collection By Best Western. There’s a whole host of attractions nearby from Cambridge’s honey-stoned museums and colleges to Newmarket racecourse and Duxford’s Imperial War Museum. The property boasts 136 bedrooms including family bedrooms for up to 5, an ideal wedding venue for up to 180 guests, and 10 versatile meeting rooms for up to 200 delegates. An indoor swimming pool, fitness suite, and treatment rooms - sauna, steam-room, spa bath. Our Grill, lounge, and bar provide a wide selection of meals, from delicious burgers to steaks and salads.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Hospitality Service Supervisor - Housekeeping in Cambridge employer: LGH Hotels Management Ltd

At LGH Hotels Management Ltd, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Leisure Club Assistant Manager at the Holiday Inn Bristol - Filton, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment dedicated to delivering exceptional member experiences. Join us in a location that not only offers a dynamic workplace but also a chance to make a meaningful impact in the lives of our members and staff alike.

LGH Hotels Management Ltd

Contact Details:

LGH Hotels Management Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Service Supervisor - Housekeeping in Cambridge

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!

Tip Number 2

Get your game face on for interviews! Research the hotel and its values, and be ready to showcase how your passion for cleanliness and guest satisfaction aligns with their mission. Show them you’re not just another candidate!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates directly from us. Let’s get you that rock star position in housekeeping!

We think you need these skills to ace Hospitality Service Supervisor - Housekeeping in Cambridge

Attention to Detail
Hospitality Knowledge
Cleaning Standards Mastery
Time Management
Guest Service Skills
Proactive Attitude
Professionalism

Some tips for your application 🫡

Show Your Passion:Let your love for hospitality shine through in your application. We want to see that you're genuinely excited about creating exceptional guest experiences and maintaining cleanliness.

Be Detail-Oriented:Since attention to detail is key in housekeeping, make sure to highlight any relevant experience or skills that demonstrate your ability to keep things pristine. We appreciate candidates who can spot the little things!

Tailor Your Application:Take a moment to customise your application for the Hospitality Service Supervisor role. Mention specific aspects of the job description that resonate with you, so we know you’re the perfect fit for our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at LGH Hotels Management Ltd

Know Your Standards

Familiarise yourself with the cleaning standards and presentation expectations of the hotel. Be ready to discuss how you would maintain excellence in housekeeping and ensure every room sparkles. This shows your commitment to quality and attention to detail.

Show Your Passion

Let your enthusiasm for hospitality shine through during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in the past. This will demonstrate your genuine passion for making guests smile.

Prepare for Situational Questions

Expect questions about how you would handle various scenarios, such as dealing with a guest complaint or managing a tight schedule. Think of examples from your previous experience that highlight your problem-solving skills and proactive attitude.

Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the hotel's culture, team dynamics, and opportunities for growth. This not only shows your interest in the role but also helps you determine if the hotel is the right fit for you.