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- Tasks: Lead night operations, manage staff, and ensure guest satisfaction.
- Company: A top hotel group in Bristol with a focus on guest experience.
- Benefits: Competitive pay, shopping discounts, and employee meal options.
- Why this job: Join a motivated team and make a real impact on guest experiences.
- Qualifications: Prior hotel experience and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel group in Bristol seeks a Night Manager to oversee overnight operations. This role involves managing night staff, ensuring guest satisfaction, and handling emergencies. Ideal candidates will have prior hotel experience, excellent leadership skills, and the ability to work under pressure.
Join us to lead a motivated team focused on delivering exceptional service and maintaining a safe environment for all guests. Competitive benefits offered including shopping discounts and employee meal options.
Night Operations Leader – Guest Experience & Safety in Bristol employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Leader – Guest Experience & Safety in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to guest experience and safety. We recommend role-playing with a friend to boost your confidence and nail those responses.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've managed teams or handled emergencies in the past. We want to see that you can keep calm under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Operations Leader – Guest Experience & Safety in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant hotel experience and leadership skills. We want to see how you've managed teams and ensured guest satisfaction in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Night Operations Leader role. Share specific examples of how you've handled emergencies or improved guest experiences.
Showcase Your Problem-Solving Skills: In the hospitality industry, things can get hectic. We love candidates who can think on their feet, so include examples in your application that demonstrate your ability to work under pressure and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel group thoroughly. Understand their values, guest experience philosophy, and any recent news or changes. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Night Operations Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss how you motivate and support your staff during challenging situations.
✨Prepare for Emergency Scenarios
Given the nature of the role, it's crucial to be prepared for emergency situations. Think about how you would handle various scenarios, such as a fire alarm or a guest complaint. Practising your responses will help you feel more confident and show the interviewers that you can think on your feet.
✨Highlight Your Guest-Centric Approach
The hotel industry thrives on exceptional guest experiences. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to guest satisfaction and align with the hotel's focus on delivering outstanding service.
